Home > Supplier Companies > TES Inc. > Articles > After Sales Services
TES Inc.

After Sales Services

Jul 13, 2020
 
TES Inc. is a trusted supplier of after sales maintenance services and equipment rebuilds. 
 
THE TES INC. SERVICE COMMITMENT
 
We understand that you are driven to deliver the highest production yield, at the lowest cost per ton. And to achieve this you need to minimize machine downtime, in order to lower cost of ownership and total operating costs.
 
At TES Inc. our reliable service agreements are customized for your unique needs. Whether its hourly onsite repair contracts, or scheduled preventative maintenance packages, we work with you to ensure that you are receiving the support you need to keep machines in operation and meet production goals
 
SCHEDULED SERVICING
 
Avoid the Risk of Equipment Breakdown with Scheduled Servicing
We understand that with the focus on production yield, machine maintenance often gets overlooked. Which is why scheduled servicing is needed, so you can avoid the risk of equipment breakdown.
 
Scheduled service agreements will help you be proactive and reduce the long term cost of operating your equipment. Ensuring that your machines performance is not compromised or results in a catastrophic fail. Our team of skilled technicians will perform regular audits and offer reliable servicing on time and at competitive a price.
  • Maximize equipment reliability and productivity
  • Effectively monitor the condition of equipment
  • Manage both scheduled and unscheduled maintenance costs
  • Reliable access to trained technicians
 
HOURLY ONSITE REPAIRS
 
Manage Your Maintenance Costs with Hourly Onsite Repair Contracts
Not only is it difficult to find qualified maintenance technicians, employing a large and versatile team of technicians can be very costly, and not always yield the ROI you invested. To better manage your maintenance costs you can outsource your maintenance with our hourly onsite repair contract. The benefit is access to the technical expertise you need, when you need it, with a reduction in labour costs and overall operating costs.
 
Our service teams can work independently, or alongside your mine personnel. While our hourly onsite repair agreements can be applied to our SPARTA line of vehicles, or any other mining vehicle. Our years of rebuilding equipment has equipped us with the expertise to service a large variety of mining equipment brands.
  • Minimize the total cost of ownership
  • Accurately plan your maintenance budget
  • Fixed cost per hour maintenance on equipment
  • Reliable access to professionally trained technicians
 
CRITICAL SPARE PARTS
 
Better Predict Maintenance Costs with Critical Spare Parts Packages
Its common knowledge that mining equipment works hard and takes a beating, and it is only a matter of time before components fail. Managing the planned and unplanned outages can minimize the impact on productivity and maximize equipment up-times.
 
With our Critical Spare Parts Packages we provide you with the recommended list of parts for purchase, but offer you the flexibility to select only the parts and components that you would like to include. These packages can also be layered with our scheduled servicing agreements, or our hourly onsite repair contracts.
  • Better budgeting and planning capabilities
  • Maximize the performance and life cycle of equipment
  • Manage outages with timely access to critical parts
  • Reliable access to trained technicians
 
EQUIPMENT REBUILDS
 
Extend the Life of Your Equipment  with Our Rebuild Agreements
Due to availability and reduced capital requirements, equipment rebuilds are a cost effective option to extend the life of your machines. TES Inc. will audit the equipment and work with you to define the scope of work needed, including the parts and service requirements.  A timeline for the work is then established and TES Inc. will update you regularly on the progress of the rebuild.
 
Let’s face it, when it comes rush orders and  mining equipment, it often takes less time to refurbish an existing piece of equipment, or purchase a rebuild.
  • Reduce capital spending requirements
  • Extend the life and productivity of equipment
  • Optimize budget by minimizing total operation cost
  • Increase equipment resale value
 
CUSTOMIZED SERVICE AGREEMENTS
 
Our mission is to build trusting relationships with our partners, focused on reliable service solutions that keep their mines moving. We work closely with our partners to understand their goals, and customize service and parts agreements that best align with their unique needs.
 

Source: https://www.tesinc.ca/after-sales-services/

MECHANICAL TECHNICIAN (FIELD)

Total Equipment Services Inc., requires a Mechanical Technician for our field contracts. 

INSIDE SALES & PARTS MANAGER

Total Equipment Services Inc. (TES Inc.) is currently looking for an experienced, energetic, and goal-oriented Inside Sales & Parts Manager to lead the parts operations for TES Inc. 

SERVICE MANAGER

Develop a customer service strategy to accompany the sale of new equipment and rebuilds, utilizing recommendations for preventative maintenance requirements, including proper care of equipment, regular maintenance scheduling and new parts requirements.

OUTSIDE SALES REP

The Sales Representative will be responsible for generating new business and is geared towards a hunter mindset. 

WAREHOUSE REP

This full-time position will be part of a team working in a busy warehouse environment. 

MECHANICAL DESIGNER

Total Equipment Services Inc. is currently looking for an Intermediate Level Mechanical Designer for modeling components preparing drawings for builds and assemblies on mobile mining equipment.

ELECTRICAL APPRENTICE

Work includes control panel building and working on underground mining equipment.

MARKETING SPECIALIST

The Marketing Specialist is responsible for supporting the sales and operations teams in all identified marketing-based initiatives.