Kontek
Our Approach
First and foremost, we treat our customers and employees like family. We build long-lasting, mutually beneficial relationships with our customers by taking a five-step approach to business:
Our unique five-step method begins with taking the time to:
• Visit your plant
• Analyze your feed water
• Learn about your industrial process water expectations
After analyzing your water, our team of chemists and engineers:
• Recommend a system of process steps that fit your application
• Validate the approach with VeriKon on-site slipstream pilot testing
• Our project manager will maintain progress updates with an open dialogue
Before we ship your new treatment process, we:
• Complete the manufacture of your skip-mounted system in our plant
• Include SmartLogic controls and fail-safe interlocks
• Validate expected performance with factory acceptance testing (FAT)
After shipping your system, we take the time to:
• Implement speedy installation with our modular design
• Commission the system and provide hands-on operatior training
• Stay on-site until you’re entirely comfortable with your system
We support you for years to come with open communication. We will :
• Update your system as your business grows and your water changes over time
• Offer instant and ongoing technical support via LinKon
• Provide spare parts inventory coverage and optional service contracts
Source: http://kontekecology.com/about-us-2/our-approach/