Bureau Veritas Minerals

Client Services

Jul 29, 2013

At Acme we are committed to service delivery that is timely, open and accountable, and responsive to your needs.

 

Client service standards are an important step towards meeting our commitment to be open and accountable. They are a description of the level of service excellence that we aim to deliver. We measure our client service performance by tabulating response times to inquiries, on time delivery of results, and direct input from our customers.

 

Acme has client services teams in Vancouver, Canada, Santiago, Chile, Lima, Peru and Goiánia, Brasil. These teams are committed to providing you with the support that you need to get the job done on time and to your complete satisfaction.

 

CARECOMMITMENTPERFORMANCE

 

Our client services staff are dedicated to providing our customers with the highest level of Care, Commitment and Performance.

 

Our customer service team also provide support for AcmeAccess. If you are having problems or would like to have an account set up for your company please contact your nearest client services staff.


Source: http://acmelab.com/services/client-services/

Laboratory Technician - Environment Pre-processing Lab
  • To provide general support in the pre-processing of samples and perform certain analysis
  • General lab support including sort and distribute, pre-processing of samples, weighing and analysis.
Human Resources Specialist
  • Provide professional Human Resources advice to a dedicated client group within the Food, DNA/Forensics and Corporate Services lines of business
  • Provide full cycle recruitment services/guidance to management and staff as well as onboarding and off boarding of employees
Laboratory Technician - ISP/PO

Responsible for Inorganics Sample Preparation (soil and water) and relatively straightforward laboratory testing.

Sample Preparation Technician - Timmins

Reporting to the Laboratory Manager and under the general guidance of the Sample Prep Supervisor and/or Shift Lead Hand, the Sample Preparation Technician performs duties related to the preparation of client samples for analysis.

Geochemistry Laboratory Technician

Reporting to the Geochemistry Manager and under the supervision of the Assistant Manager and/or Shift Supervisor, the Geochem Laboratory Technician will perform duties related to processing and analysis of client samples in the Geochemistry department.

Quality Assistant

Reporting to the Director of Technical Services, the Quality Assistant will perform duties related to the administration of the Upstream Minerals (UM) Quality program and work closely with the UM Quality Health and Safety team. 

Metallurgical Assayer

Reporting to the Chief Assayer, the Metallurgical Assayer will perform duties relating to the analysis of all samples and test products. 

Environmental Laboratory Sample Receiver

Responsible for receiving environmental samples from clients and couriers, unpacking, inspecting and labeling samples.

Laboratory Technician
  • Conduct analysis of petroleum samples, compiling results and being responsible for following the standard operating procedures and controls
  • Preparation of samples for inspection, and perform other required lab analysis such as SQC and proficiency program samples
Oil & Petroleum Field Inspector

Reporting directly to the Operations Manager, the Oil & Petroleum Field Inspector will perform the inspection and certification of products at on-site locations; perform minor lab analytical tests, and will assist the Operations Manager with client communication of operational details, results, and observations.