Carlson Software
Maintenance
Carlson Software Maintenance Plan
Carlson Software’s Maintenance Plan allows you to update your current software at a reasonable rate. Use our Account-wide Serial Number Lookup and renew your Carlson Software by one of the above methods.
Maintenance Benefits:
- Automatic upgrades for all modules when a new version is released. Manuals can be downloaded or printed manuals can be purchased separately.
- Periodic new feature additions within the 1-year release cycle.
- Unlimited access to Carlson Academy (learn.carlsonsw.com), Carlson Software’s online learning platform
- Toll-free priority technical support.
Maintenance Policy:
- An active Maintenance Plan can be renewed annually at a cost of 10% of software list price.
- If Maintenance is not renewed prior to expiration, Maintenance increases by 10% per year after the expiration date.
- The maintenance program is all-inclusive and updates the following modules of Carlson office products: Survey, Civil, Hydrology, GIS, Basic Mining, Geology, Underground Mining, Surface Mining, Natural Regrade, Field, CADnet, GeoTech, Trench and Construction.
- This maintenance program does not included AutoCAD OEM products Survey Embedded ACAD and Takeoff Embedded ACAD. However, these products can be upgraded individually.
Source: http://www.carlsonsw.com/where-to-purchase/maintenance/
