Marcotte Machinery Service Inc.
Service Contracts
3 great levels of service
Marcotte service technicians (MST) are factory trained in the highest standards to maintain and service all of our OEM equipment.
MST's are qualified to train mechanics and operators to reduce equipment downtime.
Service Contracts are fully customizable to each client depending on specific needs.
Mechanical Labour for Hire Program
Marcotte is proud to announce our mechanical labourers for hire program.
At a reduced rate, these technicians are available for work overloads, shut downs, and manpower shortages for both short and long term contacts, and are qualified to work various types of equipment.
Service Contract - Level 1
• Yearly contract
• OEM parts exchange program
• On site MST 40 hours weekly
• Detail oil analysis with recommendations
• Repairs and parts reported bi-weekly
• Convenient monthly invoices
• 24/7 MST callouts
• On site training for mechanics and operators
• Recommended bi-weekly repair reports
• Bi-weekly schedule audits
Benefits
• Reduce downtime
• Controlled operating costs
Service Contract - Level 2
• Yearly contract
• OEM parts exchange program
• On site MST 12 hours weekly
• Repairs and parts reported monthly
• Convenient monthly invoice
• 24/7 MST callouts
• On site training for mechanics and operators
• Recommended bi-weekly repair reports
• Bi-weekly schedule audits
Benefits
• Reduced downtime
• Improved operating availability
Service Contract - Level 3
• Monthly contract
• On call assigned MST
• Convenient monthly invoices
• 24/7 MST callouts
• On site training for mechanics and operators
• Schedule audits
• Recommended monthly repair reports
Benefits
• Reduce downtime
Source: http://www.marcottemining.com/service.html