John Crane Canada
Quality Commitment
At John Crane, we believe that our success is dependent on the success of our customers. Our status as a global leader in supplying the highest-quality products and services has been accomplished through meticulous attention to our customers’ needs and a relentless pursuit of quality and continuous improvement. We are never fully satisfied with our success and strive to reach higher levels of performance every year.
We believe that robust quality systems enable us not only to improve our performance, but also to ensure that improvements are sustainable in the long term. We’re committed to investing in our infrastructure so that we can have the appropriate quality management systems in place. Every manufacturing and service location in the John Crane network has a documented quality management system that is reviewed and audited on a yearly basis.
John Crane has embarked on a five-year journey to drive a step change in our quality performance, with a goal of 10x improvement by 2018. To reach our goal and make it better and easier for our customers to do business with us, we will evaluate and improve many areas of our business, including our customer interface, engineering and manufacturing communication, manufacturing capabilities, supplier performance and organizational alignment.
As an industry leader, we believe that we must always work harder and smarter to continue to outpace our competition. Combined with our other initiatives, our quality strategy ensures that we will continue to be the market leader, enabling us to further contribute to our customers’ success.
Source: http://www.johncrane.com/The-John-Crane-Difference/Quality-Commitment.aspx
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Machine Shop Supervisor (Stoney Creek, Canada)
The Machine Shop Supervisor is responsible for leading employees in a manner to meet or exceed Company established KPI’s and targets for production, maximum quality, minimum scrap and the administration and enforcement of Company rules, policies and procedures.
Jr. Applications Engineer
Working within the John Crane Canada Engineering Services team, the Jr Application Engineer will directly support Drafting and Designing office and Aftermarket Technical Sales Teams by providing sound engineering analysis and review, responding to customer inquiries, and engaging with other members of John Crane's highly respected global engineering resources.
Customer Service Representative III, Stoney Creek Canada
The Customer Service Representative III assists John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.