Home > Supplier Companies > Bruel and Kjaer EMS Inc. > Articles > Service and Support Contracts
Bruel and Kjaer EMS Inc.

Service and Support Contracts

Apr 7, 2014
With a service and support contract, customers are entitled to privileged personal support. Brüel & Kjær provides the following support contracts:
• Pulse Software and Maintenance Agreement
• Help-line - Software and Hardware Support
• Extended Warranty - hardware
• Service Agreements for Vibration Test Systems

The Brüel & Kjær support team is available on our Help Line during normal working hours. The support team is backed up by a global team of skilled product specialists and application engineers. Without an agreement, the support enquiry may take longer due to processing by back office staff and the technical support team.
 
When asking for support, please have the appropriate type number, use and problem description available. If you are encountering software problems, please have screendumps available.

 
Service agreements for Vibration Test Systems

The Brüel & Kjær VTS group offers a range of Preventative Maintenance Plans and Service Agreements designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs. The services are performed by Brüel & Kjær factory-trained service professionals, highly trained and specialized in VTS system maintenance and repair.

Source: http://www.bksv.com/ServiceCalibration/Services/SupportContracts

April 8, 2014
Inside this issue
Application Engineer

Application Engineer, part of the Americas Support Group and is responsible for supporting both our customers and Sales Engineers in the sale and use of our products. 

Software Engineer

Prenscia Engineering Solutions is looking for a talented Software Engineer to join our fast growing team in Southfield, MI. 

Accounts Receivable Accountant

You will be responsible for collections of outstanding accounts receivable from the existing client base and the end to end process of collections, managing and establishing credit limits, and reducing accounts receivable delinquency.