OMYA (Canada) Inc.

Supply Chain

Jun 2, 2020

Omya's Supply Chain includes all sourcing/procurement, planning/inventory management, logistics and customer service activities. Our overriding goal is to help our customers succeed through top level service at the lowest overall cost.

Procurement

​Our sourcing activities include all categories, from raw materials and chemicals, technical products and services to logistics solutions.
 
Our key expectations from any supplier not only include reliability, quality and competitiveness (total cost of ownership), but also social and environmental responsibility.
 
Our partnerships are based on trust, fairness and compliance according to a strong code of conduct.
 
 
Logistics
 
​Omya Logistics maintains a "Core Supply Chain Capability" consisting of experts in the field and state-of-the-art communication and IT systems. This ensures that the right products are delivered to the right location on time and complete in a cost-efficient manner.
 

Customer Service
 
​Exceptional customer service is our priority. We strive to be the experts in our industry and to exceed expectations. We recognize that our customers are our most valuable asset, which is why we see every interaction as an opportunity to express the value we place on the relationship.
 
Omya's Customer Service departments are committed to caring for our customers every day all around the world. Our aim is to provide professional, responsive and courteous customer service exemplifying Omya's values.
 

Source: https://www.omya.com/pages/US/en/supply-chain.aspx