Palfinger North America
Technical Services and Warranty
Technical Services
PALFINGER stands behind its products. We understand that providing a high level of service backed by a strong warranty is what our customers demand. PALFINGER’s products are serviced and supported by a network of more than 1020+ partners – many with mobile service capabilities and extended operating hours.
Warranty
PALFINGER warranty policies are standardized across all product lines giving peace of mind to equipment owners. Each policy includes parts & labor coverage as well as special warranty periods for structural components and corrosion protection.
Warranty Registration:
Warranty registration will be handled by your PALFINGER dealer / distributor. Evidence that routing maintenance has not been performed may affect warranty claims.
Source: https://www.palfinger.com/en-US/can/service/technical-services-and-warranty
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CUSTOMER CARE / INSIDE SALES REPRESENTATIVE
The Customer Care/Inside Sales Representative is the primary contact for customers (Dealers) and Outside Sales Representatives regarding questions regarding our Product Line or issues such as purchase orders, pricing questions, order entry and order status and product delivery.