Training & Technical Support
SMS understands the needs for technical service support that is able to respond efficiently to support SMS technicians as they perform customer repairs.
SMS has a well-organized and logically constructed technical service support structure. These support experts are located both corporately and at the branch level.
The role of this department is to assist and communicate as the catalyst between the technician, the technical issue and the factory, if required.
Operator Training Programs
Our Operator Training Programs are developed to provide your operators with the correct competences in the maintenance, and operation of any of the SMS Equipment product lines.
We place a great deal of emphasis on the correct safety procedures required in the maintenance and operation of our products.
Factory certified instructors deliver the latest in machine operation techniques to utilize the features, functions and maintenance your equipment. As a result, your bottom line will be enhanced through the improved production and performance of your machine.
Customized programs are developed with your needs in mind. For more information on how our operator training programs can benefit you and your company please contact your local service department.
Technical Training Programs
Our Technical Training Programs are developed to provide your technicians with the correct competences in the maintenance, repair and troubleshooting of any of the SMS Equipment product lines.
We place a great deal of emphasis on the correct safety procedures required in the maintenance and repair of our products. With factory certified instructors delivering the latest in repair and maintenance procedures to your technicians you can be assured your machines will be available when you need them.
Customized programs are developed with your needs in mind. For more information on how our technical training programs can benefit you and your company please contact your local service department.
Source: http://www.smsequip.com/index.php/en/service/training-and-technical-support
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Reporting to the Production Manager, Reman; this position develops, organizes, directs and supervises the Hydraulic Remanufacturing & production Support Services for Reman.
Reporting to the Shop Supervisor, the yard clerk is responsible of the machinery movement.
Reporting to the Supervisor, Service, the Welder is responsible for providing maintenance and repair of construction, forestry, utility and some of the largest off-road mining equipment in the world.
Reporting to the Service Manager, the Heavy Equipment Technician maintains, repairs, and rebuilds heavy equipment in the shop and field.
Reporting through the site Superintendent the Supervisor is responsible for the safe, efficient and economical operation of the assigned work area.
Reporting to the Service Manager, Kamloops and Williams Lake, the Supervisor, Service directs and supervises the Services function for the Kamloops branch.
Reporting to the Parts Manager, the Parts warehouse summer student is responsible for a variety of general duties and assisting skilled trades people.
Reporting to the General Supervisor this position will provide electrical support and expertise to some of the largest mobile mining equipment in the world.
Reporting to the Service Manager, the Heavy Equipment Technician, Journeyperson maintains, repairs, and rebuilds heavy equipment at the shop in a safe, efficient, and capable manner.
SMS Equipment is seeking a Construction Equipment & Technology Business leader for the role of Manager, SMART Construction to lead the definition and execution of the SMS Smart Construction business growth strategy.