Wolseley Canada Inc
Key Themes
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We value our people and are committed to train and develop all of our employees. We understand, respect and value personal and cultural differences.
It is a business imperative to nurture and develop employees. A skilled and engaged workforce delivers excellent customer service, develops strong vendor relationships, and maximises operational efficiencies. New and more productive ways of working can be identified by a motivated and creative workforce.
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We will provide a safe and healthy working environment and we will not compromise the health and safety of any individual.
A robust health and safety programme and a positive health and safety culture improve productivity by reducing the number of days lost to injury. It helps to protect profitability by reducing our liabilities and helps to gain market share where contracts require strong health and safety credentials.
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We are committed to observing both the spirit and the letter of the laws of all jurisdictions in which we operate, and to complying with our Code of Conduct.
Compliance with the letter and the spirit of the law and a commitment to high ethical standards protects our business from unforeseen liabilities and strengthens our reputation with stakeholders; it nurtures trust across our customer and supplier base; it gives reassurance to our shareholders; and it instils confidence in our workforce.
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We will run efficient operations that consume less energy and fuel, produce less waste and reduce any negative effect of our business activities on the environment. We will explore opportunities to reduce the environmental impacts of our suppliers and customers.
The reduced consumption of energy, fuel and water and production of waste lessens our environmental impact whilst reducing cost, improving our operational efficiencies and expanding our gross margins. Responsible environmental management helps to protect our reputation, as increasingly customers assess our environmental credentials through pre-qualification questionnaires.
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We will work with our suppliers to maintain excellent standards of product quality and safety. We expect our vendors, contractors and agents to adhere to our Code of Conduct and to adopt similar standards.
At Wolseley, product integrity means ensuring that we source and supply safe products that are of suitable quality as efficiently as possible. In doing so we improve the efficiency of our processes, aim to improve our margins, avoid liability arising from defective products and maintain or grow market share through enhanced customer satisfaction and confidence.
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We will be a positive link in the sustainable construction supply chain.
The requirement for sustainable construction is growing at differing rates in our markets and, where the market opportunity exists, we can gain market share by stocking sustainable construction products and by offering training and advice to our traditional customer base.
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We will be a responsible member of the communities in which we work.
By engaging with the communities in which we operate we promote our business, attract high quality recruits and gain a greater understanding of our customers, vendors and employees. Community or charitable events serve to enhance employee skills and increase employee engagement.
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Source: http://www.wolseley.com/index.asp?pageid=144
