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Home > Supplier Companies > Northern Uniform > Articles > No Ignoring Problems
Northern Uniform

No Ignoring Problems

Apr 25, 2014
Nothing is more frustrating than waiting weeks to get a problem resolved—if it ever does. This is business. You need problems fixed fast. That’s why we’re committed to resolving them as quickly and thoroughly as possible.
 
Our service specialists are just that—specialists in providing top-notch customer service. They see you every week so they want you to be happy. They’ll do what it takes to resolve your problems.
 
We have very high tenure service specialists. Many have been with us for years and years. They make sure they get to know you, and know your business. They take the time to ask you for your feedback and listen to your concerns.
 
If the issue is beyond the control of the service specialist, he’ll work within the Northern Uniform family—often with your dedicated service manager—to make sure we make it right. Often they’ll call our office from your parking lot before they leave your site. All to make sure the problem is fixed by next week’s delivery.
 
On a recent customer satisfaction survey, 98% of our customers rated us as good, very good or excellent for ‘Responsiveness to Problems.’ Why? Responsibility. Thoroughness. Accountability and action. Your problem will be resolved quickly.
 
We guarantee it.

Source: http://www.northernuniform.com/no-surprises-guaranteed/last-weeks-problem/

Magazine
April 27, 2014
Outerwear Catalogue
Inside this issue
Digital edition
Career Opportunities
ASSEMBLY LINE/GENERAL LABOURER

We are looking for workers to excel in our Production Department. The right candidate must have a strong desire to work hard and will be recognized and rewarded for their achievements, and considered for advancement. 
ROUTE DRIVER/SERVICE SPECIALIST

We are looking for a Service Specialist in our Service Department based out of our Sudbury location.  Our goal is to supply complete, on-time delivery of our products, and to develop strong customer relationships. We are looking for friendly, dependable people who enjoy a balance between a physically demanding job and providing a high level of customer service. 
UNLOAD SPECIALIST

Your main objective will be to see that our trucks are loaded/unloaded per established procedures and are properly cleaned each day. Driving of trucks will be required on site.
Assembly Line General Labourer

To see that all cleaned garments and loose load items are inspected, repaired or replaced, and assembled in a timely manner to accommodate the route distribution schedule and in accordance with quality standards.
More Careers