Calhoun Super Structure

Our Core Values

Oct 18, 2019
Our five core values outline what you can expect when you become a client or customer of Calhoun Super Structure. Read on to learn how we handle every interaction, every project, every detail, with every stakeholder, both internal and external through our core values.
 
ACCOUNTABILITY
 
We are devoted to upholding our responsibilities and commitments in everything we do. For our customers, for each other, and for ourselves.
 
What does this mean?
 
It means that our culture of accountability is intentional. It doesn’t happen by chance, and it takes hard work to achieve. It means that we set expectations on the outcome of your project and hold all staff accountable for their performance and delivery.
 
We are very impressed with the method employed to make the construction a pleasant and rewarding experience. Our structure was delivered in the time time frame quoted, construction commenced on the promised schedule, and was complete with the utmost of efficiency and professionalism. Staff are highly competent, polite, and demonstrated concern for everything being exact.
 
 – Debra Anderson; Gaited Stables, Brandon, Vermont
 
COLLABORATION
 
We collaborate inside and outside the organization to maximize our shared knowledge and experience to bring greater value to the team and our customers.
 
What does this mean?
 
It means that we believe in the power of working together. All voices, thoughts, opinions are heard. We bring expertise, professionalism, and a genuine love for what we do – and expect the same in return. It means that all needs are solved collectively together.
 
These structures have become the backbone of my operation. They play many different roles on the farm and are very animal-friendly. I was impressed by [Calhoun’s] experience and confidence, and how well the team worked together.
 
 – Guy Choiniere, Highgate Center, Vermont
 
CONTINUOUS IMPROVEMENT
 
We challenge conventional thinking, regularly review processes, and actively invite constructive criticism in every area of business.
 
What does this mean?
 
It means that we relentlessly pursue excellence in every project, process, task, and service, and seek to get things done well. It means we’re constantly looking for the latest and greatest, and continually enhance our offering to be as efficient as possible while upholding our mission and vision.
 
We’re very satisfied with our Calhoun building. The [new] HSS post option was one of the main considerations that helped us make our decision.
 
 – Martien Kusters; Dutch Delta Farms Ltd., Sarnia, Ontario
 
CUSTOMER-CENTRIC
 
Our customers are always first. We nurture new and long-term relationships and actively listen to problems to discover the underlying need.
 
What does this mean?
 
This means that the core focus is you. We strive to create meaningful connections with our customers, put you first, and provide solutions for your specific needs. It means that every person in our organization knows that you are important, and seeks to align our behaviors and decisions with your best interest.
 
[I am] 200% happy with the customer service the Calhoun dealer, Hybrid Building Solutions, provided before, during and after the building was constructed. We looked at other solutions, but with the quick turnaround and recommendations from other government connections, in addition to the extra service and inspections, it was a win-win situation.
 
 – Highway Superintendent, Town of Hermon, New York
 
QUALITY
 
We take pride in providing high value products and services, and stand behind ensuring customer satisfaction, business profitability, and employee growth.
 
What does this mean?
 
It means maintaining rigorous standards for all of our work, no matter how big or small the project, to meet and exceed the expectations and requirements of our customers.
 
[Calhoun] lived up to every expectation and delivered a perfect product that we enjoy every day. Thanks to [Calhoun] who provided the knowledge to do it right.
 
 – Bruce Roy, Brantford, Ontario
 
We stand behind our core values and are committed to upholding our values during each phase of interaction with our clients and customers. Because of what we value and how we implement our values, we have been recognized as a leader in the fabric structure industry.
 

Source: https://calhounsuperstructure.com/our-core-values/