Quality
Providing a World Class Service and a Continuous Quality Improvement Program
Continuous Quality Improvement is a vital component of our corporate culture. We ensure this through the establishment, measurement, and on-going review of our quality objectives.
We have a long history of quality initiatives designed to improve customer satisfaction. Training takes place initially through the company orientation program, and then through ongoing training based on procedures manuals developed for all key operations activities.
Every aspect of our operations, including on-time performance, linehaul departures, arrival times and damage frequency are measured and tracked to confirm compliance with our rigorous standards. Each terminal in our system takes pride in contributing to our goal of continuously improving both our operating performance and the level of service we provide our customers.
Since becoming ISO certified in 1997, Manitoulin Transport has consistently demonstrated its ability to provide quality services that meets customer and regulatory standards. Our progressive philosophy aims to enhance customer satisfaction and improves our operational and customer service guidelines to reflect the requirements of our evolving environment.
ISO Certificate - Central Canada (pdf)
ISO Certificate - Western Canada (pdf)
Matco Moving Solutions is seeking Class 1 drivers with Household Goods moving experience to run Western Canada, Northwest Territories and the Yukon.
The Edmonton Dispatcher will work within a multi-branch company providing International, Commercial and House Hold Goods services.
This driver be responsible for completing local deliveries and pickup's within the Dryden area in a timely manner and working on the dock when required.
- Unloading freight from inbound trailers
- Loading outbound trailers
- Distributing freight to PD drivers
Lead and direct a dock crew of 5 workers to achieve shift objectives. Communicate, problem solve, and react to challenges with service, safety and operational targets in mind.
The Programmer Analysts’ role is to define, test, analyze, implement and maintain software applications in support of the achievement of business requirements.
The successful candidate will use their experience to ensure Customer Service expectations are met, while conducting themselves in a safe and professional manner.
- Loading/Unloading inbound and outbound trailers
- Distributing freight to P&D Drivers
Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limits.
You will perform preventive maintenance and repairs to our fleet in a professional, safe and cost effective manner.