Bruel and Kjaer EMS Inc.
Application Engineer
Dead Line: October 20, 2021
Role overview
Application Engineer, part of the Americas Support Group and is responsible for supporting both our customers and Sales Engineers in the sale and use of our products.
Responsibilities
Post-Sale Support
- Technical Support for internal and external customers
- Providing general support on sound and vibration theory, system usage and applications
- Resolving software issues through training, bug reporting and development of work arounds
- Troubleshooting hardware issues on systems and instruments
- Providing simple solutions to meet customer needs
- Supporting the North America Service Center on troubleshooting instrument failures
- Mentoring Application and Support Engineers to build competencies on Sound and Vibration
- Theory and Product Knowledge
- Additional Responsibilities could include the following Pre-Sale and On-Site Services
Pre-Sale Activities
- Developing and delivering high quality technical presentations to customers on advanced solutions and activities
- Executing customer demonstrations of working solutions and instruments
- Presenting Seminars and Webinars on sound and vibration theory, advanced system applications in areas of engineer’s specialty, and Bruel & Kjaer solutions
- Training internal sales and support staff on the theory, benefits and usage of solutions
On-Site Services
- Installation of Bruel & Kjaer systems at customer facilities
- Performing detailed System and/or instrument training on products, applications and solutions
- Test Service work – performing contracted testing services work at customer facilities
- Delivering on-site Seminars specific to customer requirements
What we need to see
- Bachelor’s Degree in engineering, Physics or another technical field
- Experience troubleshooting hardware and software issues
- Basic commercial understanding
- Strong written, communication and presentation skills
- Highly motivated self-starter
- Ability to work independently
- Highly organized with the ability to multitask and prioritize in a busy environment
Ways to stand out from the crowd
- Minimum 7 Years’ experience in noise and/or vibration testing
- Solid knowledge of Sound and Vibration Principles and how they are applied to Measurements
- Significant experience in Signal Analysis
- Strong background in Electronics/Circuits and Instrumentation
- Skilled in demonstrating and running software applications, working with databases, networking and general pc related skills
We offer
The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.
Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.
|
Application Engineer
Application Engineer, part of the Americas Support Group and is responsible for supporting both our customers and Sales Engineers in the sale and use of our products.
Software Engineer
Prenscia Engineering Solutions is looking for a talented Software Engineer to join our fast growing team in Southfield, MI.
Accounts Receivable Accountant
You will be responsible for collections of outstanding accounts receivable from the existing client base and the end to end process of collections, managing and establishing credit limits, and reducing accounts receivable delinquency.