SAP Business Analyst, Business Process Innovation
Dead Line: January 5, 2022
- Develops reports and dashboards using CRM and SAP to provide key data for use in analyzing business performance and trending information to help drive operational success
- Provides support to the Canadian business as needed on a monthly, quarterly, and annual basis, with the target to improve operations and turnaround times, reduce costs and create an in-depth view on the operations
- Develops programs and maintains report forms and formats, information dashboards, data generators and other end-user portals or resources to measure and analyze the effectiveness of the Canadian business for the purpose of driving operating efficiencies and customer satisfaction
- Responsible for overall project planning, execution, and closure to achieve the program/project objectives (scope, schedule, cost, quality)
- Provides local process ownership and continuous improvement
- Analyzes processes and procedures, as identified by Market Fulfillment Management, by mining and analyzing data for trends and patterns and makes recommendations for improvement and efficiencies
- Bachelor’s degree in Business or a related discipline or the equivalent in education, training and experience
- Minimum 3-5 years of related experience
- Advanced Excel user working with PIVOT tables, reporting and analysis with large amounts of data.
- Experience gathering requirements and creating specs for report development.
- Experience evaluating and facilitating recommendations of various solution options.
- Experience working with the technical aspects of ERP systems such as SAP, CRM and BI
- Strong SAP data design knowledge
- Microsoft CRM design and reporting knowledge
- SAP BI reporting development knowledge
- Strong MS Excel & PowerPoint skills required
- Strong communication skills
- Familiar with a variety of the field concepts, practices, and procedures
- Sound judgment
- Certain degree of creativity and latitude
- The position is based in Mississauga, Ontario. Remote work would be considered.
- Fast paced office environment.
- May on occasion be requested to travel to other office locations or attend internal business meetings at offsite locations.
Reporting to the Senior Manager, Business Process Innovation, the Business Analyst is responsible to lead, manage and execute a variety of basic to moderately complex projects in the functional area, ensuring all projects are delivered on-time, within scope and within budget.
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