The Health Services Manager reports to the First Nation Administrator of the Chippewas of Nawash Unceded First Nation. The Health Services Manager ensures policies and procedures are followed, assists to develop new programs and regularly evaluated programs to ensure services are compliant with the funding requirements as agreed through the health agreement and other funding agreements. The Health Services Manager provides leadership to the Health Programs to meet, improve and expand on services as they pertain to the needs of families, individual and the Chippewas of Nawash Unceded First Nation.

 

PURPOSE

 

The Health Services Manager works with the First Nation Administrator to oversee agreements, plan the annual program budgets for the various programs and manages monthly and annual budgets. The Health Service Manager oversee Health staff in the provisions of health services and identifies community health issues, addresses the health issues and provides solutions developing programs and outside sources of funding.

 

MINIMUM QUALIFICATIONS

 

• Diploma in a relevant health field from an accredited College or University

• Certificate in Heath Administration/Community Health from an accredited College or University

• Minimum 5 years supervisory experience in health service delivery and health administration

• Recent and relevant experience working with First Nation population

• Knowledge of health issues specific First Nation people and culture

• Ability to write accurate reports, prepare proposals and respond professionally to client and community concerns

• Professional interpersonal verbal and non-verbal communication skills

• Able to successfully partner with external organizations and internal programs to provide appropriate services to clients

• Basic understanding o the Federal and Provincial Legislation impacting First Nation Government

• Familiarity with the Canadian Council on Health Services Accreditation

• Ability to maintain confidentiality

• Must provide results of current Police Background Check and Vulnerable Sector/CAS Check

• Must take all reasonable and necessary precautions to ensure personal health & safety as well as that of fellow employees

 

KNOWLEDGE, SKILLS and ABILITIES

 

• Valid Ontario “G” Driver’s License

• Access to reliable transportation for work related purposes

• Skilled in Microsoft Office (Work, Excel, Outlook, PowerPoint)

• Skilled in electronic data reporting

• Skilled in note taking, file management and record keeping

• Ability to effectively lead manage workers in performance management and performance development

• Ability to budget, calculate, balance and maintain accurate monthly reports

• Effective oral and written communication skills

 

JOB RESPONSIBILITIES

 

 1. Program Management provide efficient and effective delivery of programs, services and projects by:

• Coordinating an annual needs-based planning process complete with work plans to ensure clarity and relevancy with multi-year funding agreements

• Utilizing program evaluations, constructive client feedback, monitoring and reporting systems to assess the quality of the department’s programs and their delivery

• Ensuring that the delivery of the Health programs is consistent with approved plans, budgets and program policies

• Provide and lead opportunities for staff and other services providers, act as a as support system for visiting professionals

• Assist staff in completing reports when required and scheduling training for staff to be able to complete reporting requirements

• Providing direction to Community Health Nurse, Home and Community Care, Community Health Representatives, Medical Transportation and Health Benefits Clerk, Environmental Assistant, NNADAP Worker, Mental Health Worker, Maternal Child Health, Play base Learning, Administration Receptionist and any other programs that may fall under the funding requirements 

 

 2. Financial responsivity and accountable use of all funds and resources by:

• To ensure budgets and general ledger reports are correct and up to date following the financial policy of the Chippewas of Nawash Unceded First Nation

• Responsible for printing and signing off on payroll (Time Trax) and ensure payroll is submitted to Finance in a timely manner

• Ensuring that all financial decisions and actions are consistent with the directives and policies approved by the Chippewas of Nawash Unceded First Nation Chief and Council as well as applicable Provincial and Federal guidelines

• Ensuring consistent compliance with the approved budgets and funding criteria

• Ensuring that the required financial documents are in place as required by the annual auditing process and that reports are submitted to funding in a timely fashion

• Ensuring that there are effective monitoring and reporting systems, and that these are used consistently and responsibly

• Seeking sources of funding and developing funding proposals for submission by the Chippewas of Nawash Health Program

 

 3. Supervision: Community Health Nurse, Home and Community Care, Community Health  Representatives, Medical Transportation and Health Benefits Clerk, Environmental Assistant, NNADAP  Worker, Maternal Child Health, Play base Learning, Administration Receptionist and any other program that may fall under the funding reporting requirements

• Responsible for the effective delivery of Community Support and Health programs and services to the community

• Ensuring there are up-to-date, results oriented job descriptions, action plans and standards (including health & safety standards) to guide the day-to-day work of department staff

• Practicing, promoting and enforcing Health & Safety Standards in all aspects of work

• Practicing and promoting an effective and supportive coaching and teamwork approach at all levels of the organization

• Requiring open and comprehensive communication withal staff on a “need to know basis”

• Participating in the hiring procedures undertaken to secure new staff as required

• Provide proper orientation to successfully integrate new staff into the workplace

• Ensuring personnel decisions are consistent with approved policies

• Ensuring there are effective support systems in place, including monitoring systems, client feedback systems and effective communications and co-ordinations

• Constantly training and upgrading the personnel and structure of the department in a planned manner to meet the growing and changing needs of the Chippewas of Nawash Unceded First Nation

• Developing and implementing a Community Health Plan (integrated, transfer phases, etc.)

• Develop training plans in conjunction with staff base on the needs and requirements of Health Canada and other funding sources

• Develop and assist staff in writing staff in writing policies and procedures that reflect health delivery standards

 

 4. Networking, accurate, timely and analytical services and coordination to support the work of the Chief  And Council, the Health Committee and personnel/committees of the Chippewas of Nawash Unceded  First Nation government by:

• Ensuring prompt and thorough response and follow-up, both to the requests for information and in anticipation of the need to know of potential issues and impact on the Chippewas of Nawash Unceded First Nation

• Participating on various First Nation Heath Networks (as time and workload permits) that are deemed to be a benefit to the Chippewas of Nawash Unceded First Nation (eg. COO. AFN, IFN, AHWS, SOADI and other funding agency sources)

• Remaining informed of Provincial and Federal health initiatives with immediate and impending impacts on community interest and communication this information to Chief and Council and program staff

• Provide full support to respective Committee while ensuring this work is consistent with approved priorities

 

 5. Organization and Policy: respect and application of the organizational and program policies and  established by the Chippewas of Nawash Unceded First Nation Chief and Council by:

• Consistent reporting to the First Nation Administrator and liaise with Health Committee

• Adhering to and implementing the Chippewas of Nawash Personnel Policy

• Developing and recommending revisions to policies and needed

• Ensuring there is adequate orientation and training provided for staff

• Monitoring the consistent implementation of policies

• Setting a consistent personal example and modeling the standards of behaviour expected by the organization and its policies

• Ensuring all staff have timely, accurate, complete, user-friendly information required to make decisions related to their jobs

• Holding all staff accountable for the decisions they make

• Upholding confidentiality in all aspects and ensuring that all personnel and health records are safeguarded

 

 6. The assignment of related duties that may arise from time to time or on an ongoing basis and are not

 deemed unreasonable to the duties of a Health Service Administrator with the organization.