Organization Overview
Aecon Group Inc. is Canada’s premier construction and infrastructure development company and partner-of-choice for large-scale construction projects. Aecon provides integrated turnkey services to private and public sector clients in the market sectors of Infrastructure, Energy, and Mining. As Canada’s largest publicly traded construction company (TSX: ARE), Aecon has built iconic landmarks such as the CN Tower, St. Lawrence Seaway and the Halifax Shipyard, as well as countless miles of the hidden framework Canada is built upon.

Divisional Overview
Aecon’s Corporate Shared Services division provides a support system which extends throughout all branches of the company and includes IT services, communications, finance and human resources, among others.

Division
Corporate

Business Unit
Business Support Services

City
Toronto

Province/State
Ontario [ON]

Country
Canada [CA]

 

Position Overview
Aecon Corporate has an opportunity for a Credit and Collections Representative in our Operational Finance Shared Services department, located at our Carlson Court office in Toronto. The Credit and Collections Representative is responsible for managing high quality portfolios with a proactive collection approach. Focus required on analyzing the paying habits of customers, review customer files, evaluate records, interpret and analyze credit reports and make the necessary recommendations to mitigate risk or bad debt. Collection comments are to be updated and documented accordingly within the system in preparation for weekly A/R report distribution to Operations and Management.

Key Responsibilities

• Conducts collection calls and customer visits to collect Accounts Receivables

• Responsible for reducing delinquency for assigned accounts

• Provides customer service and develops relationships with internal and external customers

• Effectively secures prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment

• Enlists the efforts of the Operations team and Senior Management when necessary to accelerate the collection process

• Communicates and follows up effectively with Operations regarding customer accounts on a timely basis

• Applies due diligence, takes ownership and researches items in full prior to taking next action(s)

• Effectively analyzes and resolves open cash (unapplied) amounts in a timely manner

• Has the ability to work independently - aligning collection duties with established company policy and processes

• Performs credit risk assessments and issues recommendations within approval authority

• Manages customer accounts within assigned portfolio by engaging in phone calls and/or emails. This includes negotiating payment arrangements as well as building relationships with customers in order to understand their needs and issues

• Identifies problem accounts, write-offs, and related adjustments and works until resolution

• Collaborates closely with Operations on customer billing issues including: contract related questions, adjustments, pricing, disputes, and other miscellaneous questions

• Maintains compliance with required internal controls and departmental procedures

• Ability to be adaptable to change in a fast paced environment

• Maintains proper documentation of all collection efforts

• Provides timely updates on collection activity via weekly AR reports

• Processes daily cash applications of all payments

• Prepares daily cash reports and ensures accuracy of daily deposit

• Prepares and monitors eight (8) week rolling cash forecast, works with the finance team to improve overall cash flow

• Communicates company policies regarding credit, invoicing and payment terms to ensure account payments are received within established terms

• Assists management team with all legal matters relating to delinquent accounts

• Supports and assists with Credit and Collections yearly audit

• Assists with other areas of accounting as required

• Meets defined department goals and activity metrics

Required Knowledge & Skills

• Passionate about collections and committed to providing excellent customer service

• Minimum of 5 years of experience actively working in Accounts Receivable and dealing with large volume accounts

• Previous experience with SAP

• Collection experience in construction industry is preferred

• Proven effective business writing and professional communication skills

• Demonstrated effective customer service skills

• Strong attention to detail and goal oriented

• Positive attitude

• High degree of dedication, ownership and initiative

• Ability to work independently

• Strong organizational skills and ability to multi-task

• Ability to work on a team environment and perform as a team player

• Strong computer skills and proficiency in MS office, specifically advanced Excel is required

• Experience in other general accounting activities such as billing, accounts payable and analysis would be considered an asset

Employment Status
Permanent

Date Req Created
9/4/2015

Job ID
3450

Compensation & Benefits Overview
Aecon offers the opportunity to work on challenging, high profile projects and provides competitive compensation and benefits.

Equity Statement
Aecon is an equal opportunity employer.