Field Application Engineer

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Mitsubishi Electric Automation

Field Application Engineer - West

Job Description

At Mitsubishi Electric Automation, Inc. (MEAU), we've built a tradition of technological leadership and innovation. Our mission is to enrich everyday life through innovative automation solutions, and our people are the most critical component of delivering on that mission. If you share our passion for innovation, are committed to excellence, and want to help us build strong, respectful customer relationships, we'd like you to consider a future opportunity as a Field Application Engineer to support our West Region. Candidate can be located anywhere within the Western United States.

Position Duties and Responsibilities

• Provide technical support for products and applications to sales channel personnel and key accounts. May also develop and/or deliver technical training to customers, distributors and MEAU personnel on all Mitsubishi products.

• Provide on-site application engineering and product consulting.

• Serve as the escalated technical resource (subject matter expert [SME]) to ASPP's, and top distributors.

• Maintain technical documents and documentation on MEAU products, as assigned.

• Develop technical/application notes where applicable, detailing start-up procedures of new products.

• Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.

• Provide technical product and solution training to customers, distributors and MEAU personnel on Mitsubishi products. Actively identify opportunities for custom training classes.

• Deliver presentations to external organizations or entities.

• Document support case data utilizing CRM.

• Perform other duties as assigned.•

Travel Requirements

25-50% Travel for training and application support within North America, Europe and Japan.

Required Skills

• BS in Electrical Engineering or equivalent experience.

• Minimum of 3 years of application experience with industrial automation products.

• Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications.

• Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).

• Technical writing skills.

• Project management skills.

• Ability to operate effectively as part of a team.

• Customer service and phone skills.

• Professional, patient, positive, confident communication style and attitude.

• Ability to write and perform technical product and solution training for groups.

• Organization skills, i.e. for documents, demos, work area and time management.

Beneficial Education, Skills and Experience

• Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.

• Some experience with PC hardware and software required with specific experience in industrial applications is preferred

• Ability to discuss customer application requirements on phone or in person

Keywords:
Industrial Applications Engineer, Project Engineer, Senior Controls Engineer, Sr. Controls Engineer, Lead Engineer, Sales Support Engineer, Programmable Logic Controller Engineer, PLC Engineer, Controls system engineer, Controls Engineer

Required Experience

• BS in Electrical Engineering or equivalent experience.

• Minimum of 3 years of application experience with industrial automation products.

Job Location

East Region, , United States

Position Type

Full-Time/Regular

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Field Application Engineer - West