Field Service Representative

By Eaton Industries

Dead Line: April 29, 2022

• Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment;
• Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
• Deliver technical solutions to customers.
• Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
• Mentor less experienced technicians.
• Provide technical training.
• Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards. 

• Diploma or Degree in Electrical Engineering from an accredited institution or Red Seal Interprovincial Journeyman Electrician Certification/Ticket.
• Minimum of three (3) year of experience evaluating and servicing electrical distribution or control systems.
• No relocation assistance is provided. Candidates must live within 80 km of the locations listed above to be considered.
• Legally authorized to work in Canada without company sponsorship.

• Experience in protective relays preferred.
• Experience in performing power quality measurements, troubleshooting, and analysis preferred.

• Excellent communication and interpersonal skills.
• Strong analytical aptitude and complex problem-solving skills.
• Intermediate/advanced knowledge of Microsoft office applications.
• Effective time management, prioritization and project management skills
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Understanding of the company’s and competitor’s electrical, electronic and mechanical products.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.