Based in Adelaide and recently expanded into Perth, Chrysos Corporation’s team of scientists, engineers and industry specialists are building technologies to provide rapid, accurate and safe ore analysis for the global mining industry. The company’s flagship technology, PhotonAssay, steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals. With successful installations in both Perth and Kalgoorlie, Chrysos is poised to take PhotonAssay to customers around the world – why not join us for this next exciting phase of our journey!

 

Chrysos Corporation is seeking an experienced Global Service and Maintenance Manager to lead and grow our service team. Chrysos’ PhotonAssay systems operate in locations around Australia and expansion to overseas markets is planned for 2021.

 

The service team is responsible for routine maintenance and service visits to maintain 24/7 equipment availability. The successful applicant will manage recruitment both domestically and overseas, ensure availability of critical spares and qualified personnel at operating sites, develop diagnostic, maintenance and service procedures, and coordinate with clients, external technicians and local trades people.

 

The successful applicant will be well qualified technically, have a proven track record in an engineering maintenance manager role, and be keen to develop their skills in a fast-moving commercial environment. Chrysos operates offices in Adelaide and Perth, and candidates may choose to be based in either city.

 

This senior position, which is critical to the future international strategy of Chrysos, reports directly to the executive team.

 

Duties

 

1. Design, develop and implement systems and processes to ensure high-availability operations of Chrysos installations in Australia and overseas.

2. Develop and maintain systems to provide responsive and flexible customer service, providing support for clients via on-site visits, telephone, email and remote computer access for troubleshooting and performance checks.

3. Develop processes to manage spares inventories.

4. Work with manufacturing and product development teams to deliver improvements in reliability and serviceability.

5. Work with current operations and service personnel to build knowledge of the PhotonAssay technology, including assisting with short-term provision of on-site service.

6. Assist with the writing of product documentation and manuals and the delivery of customer training.

7. Contribute to a culture that values collaboration, technical excellence and on-going staff learning and development.

8. Support the development of a strong OH&S culture by demonstrated personal leadership and commitment.

 

Skills and Competencies

 

Essential

 

1. A tertiary qualification in engineering, science, mining or a related technical discipline.

2. At least 7 years’ experience in an engineering maintenance manager role, developing and implementing maintenance processes and leading a team of service engineers, in applications requiring very high equipment availability.

3. Familiarity with the mining industry and mine-site operations, in particular mine-site safety and reporting requirements

4. Strong customer service and problem-solving skills.

5. Able and willing to travel and work within Australia and overseas, including at remote locations such as mine sites.

6. Excellent written and verbal communication skills.

 

Desirable

 

1. Customer Service and Field Service experience in mining, mining services, mineral processing or related industries.

2. Team leadership in a diverse environment, potentially across international operations

3. Demonstrated experience in fault finding in electrical, electronic or mechanical systems.

4. Hands-on experience in one or more of the following areas: mechanical maintenance and repairs; basic electronics; engineering drawing and design.

5. Familiarity with office productivity software such as Project, Excel, Word and PowerPoint.

 

Personal attributes:

 

1. Attention to detail and highly organised.

2. Meets deadlines for delivering results.

3. Strong inter-personnel skills, able to work well with others to achieve outcomes.

4. Willingness to take on a wide variety of tasks, including those both ‘above’ and ‘below’ the designated role.

 

Relationships

 

1. Report directly to the executive team.

2. Work closely with Chrysos customers to facilitate maintenance and technical support of PhotonAssay systems.

3. Work closely with scientists and engineers in the Chrysos product development, manufacturing and deployment teams.

4. Interact with technical staff from Chrysos’ partners and local trades people to

coordinate service and repairs.

 

Salary

 

1. Competitive base salary

2. Superannuation 9.5%

3. Participation in employee share ownership program

 

Application procedure

 

Applicants must submit a covering letter, CV and statement addressing the required skills and competencies to careers@chrysos.com.au. Please include a statement to describe your right to work in Australia. The skills statement should outline how you meet the essential skills, and as many of the desirable skills as you think you possess.