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Home > Supplier Companies > Hilti > Careers Opportunities > HILTI STORE REPRESENTATIVE
Hilti

HILTI STORE REPRESENTATIVE

By Hilti

Dead Line: May 21, 2022

Location: Kitchener, ON
 
What's the role?
 
The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
 
Who is Hilti?
 
Hilti stands for quality, innovation and direct customer relationships. Some 30,000 employees around the world, in more than 120 countries, contribute to making work on construction sites simpler, faster and safer while inspiring customers every single day. With products, system solutions, software and services that provide clear added value.
 
Having roughly 250,000 individual customer contacts each day, many ideas for improvement are often developed directly on construction sites while talking to customers. If there is a challenge for which no Hilti solution exists, one will be developed. This is why we invest approximately 6 percent of sales each year in research and development. From product development to manufacturing, logistics, sales and services, we cover the entire value-added chain.
 
What does the role involve?
 
Works in a Hilti Center. Fosters the Hilti image, sells and services Hilti products, and consults with customers and prospects. Manages inventory, sales records, administrative functions, and order information. Maintenance of customer database. Deals directly with walk-in customers and local team members on a daily basis. Does upselling + cross selling.
 
What do we offer?
 
We’ll give you everything you need to excel in your role and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own book of business while being part of a friendly team.
 
We’ll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.
 
Day to day you’ll report to , who will also be there to help you manage your career.
 
Why should you apply?
 
If you believe you are aligned with our corporate strategy and values and enjoy building long lasting relationship with customers, then you are strongly encouraged to apply!
 
What you need is:
 
  • High School Diploma or GED Required;Bachelor’s Degree preferred or equivalent work experience.
  • Ability to lead change and adapt to a fast paced, dynamic environment.
  • Excellent problem-solving and decision-making skills.
  • Ability to grow a loyal customer base in a retail setting while strengthening the company’s position and market share.
  • Ability to analyze information to help identify targeted.
  • customers and create business plans to identify customers’ potential where gaps exist in current purchasing habits
  • Ability to properly care for and maintain company assets (e.g. company product)
  • Ability to effectively demonstrate the proper use of Hilti products to customers
  • Ability to work with all departments to be a successful Hilti Center Representative (materials management, logistics, credit, marketing, technical services, and customer service)
  • Understanding of MS Office to manage, analyze, and develop.
  • business plans to effectively grow sales
  • Understanding of the process for getting things done in a matrix organization.
  • Basic understanding of consultative selling techniques and sales through multiple channels.
  • Some experience with reading and understanding construction documents preferred.
 

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