ACCOUNT MANAGER - GREATER TORONTO
Dead Line: May 21, 2022
- Make outside, face-to-face sales growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory
- Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
- Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools
- Demonstrate consultative selling; convince customers that they have a need for a product or service
- Demo Hilti products and services in person, face-to-face, with customers
- Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies
- Analyze and identify which customers to target, what criteria to use to select customers, and create business plans to identify customer potential and where product gaps exist in a customer’s current purchasing habits
- Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service)
- Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory
- Participate in construction industry trade organizations to build relationships and network of contacts
- Additional duties as assigned
- Company vehicle provided for carrying tools/fasteners for product demonstration purposes
- Must have valid CA driver’s license and comply with HNA Fleet Safety Policy requirements
- Account Manager has responsibility for prudent care and protection of company assets
- High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
- One (1) year prior experience in customer service and/or sales working directly with customers preferred (either over phone or face-to-face)
- Some experience with reading and understanding construction documents preferred
- Previous experience of preparing professional sales presentations and quotes for customers
- Demonstrated aptitude of cold-calling skills at customer offices and jobsites required
- Clear career progression with no more than 2 companies in the last 5 years
- Ability to thrive both independently and in a team environment
- Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts
- Excellent time and territory management skills
- Must be persuasive, sales driven, customer focused, and a team player
- Must be able to build prospects and business relationships
- Proficient computer skills including MS Office Suite and smartphones
- Must maintain a professional business appearance in accordance with HNA dress policy at all times
- Career advancement may require domestic and/or global mobility
As a Bilingual Inbound Sales Specialist, you’ll influence and serve Hilti customers and Hilti field team members who have direct relationships with our customers’ experiences.
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer.
This position reports to a Regional Manager in Customer Service and will provide support in respect to the VIP and Strategic Account, including EB2B.
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer.
The Associate Warehouse Workers is responsible to provide superior sales support and customer service by working with the distribution team through the receiving, warehousing, and order fulfillment functions, as well as organizational Lean objectives.
The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates).
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer.
The role of Inbound Sales Specialist is responsible for influencing and serving all Hilti customers; including internal Hilti customers (i.e. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience.
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer.
The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates).