INTERMEDIATE SERVICE TECHNICIAN ENGINEER

By Thor Global Enterprises Limited

Dead Line: September 28, 2021

• Great earning potential
• Comprehensive benefits package and savings plan
• Excellent support structure
• Friendly work environment

• Provide customer phone support for service and warranty issues in order to perform troubleshooting
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system & safety improvements.
• Test, install & commission THOR machines. Responsible for all aspects of set up and start up procedures: electrical panels, VFDs, calibration of sensors and mechanical devices.
• Provide onsite training to THOR customer’s locations as deemed necessary.
• Perform a detailed functionality test of the mechanical and electrical equipment. Adjust machinery and repair or replace defective parts.
• Read blueprints, diagrams and schematic drawings/layouts to fabricate, assemble & troubleshoot equipment.
• Ability to understand and convey both written and verbal instructions.
• Inspect and examine machinery and equipment to detect and investigate irregularities and malfunctions (mechanical and electrical)
• Coordinate with outside contractors to perform warranty work as required
• Identify and escalate ideas for improvement (cost/time reduction, safety etc.)
• Establish and maintain good relationships with customers, vendors.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Prepares reports or analysis of product failure trends and service issues
• Cooperate with technical team and share information across the organization

Qualification and Experience:

• Minimum 5 Years of proven field Experience
• Must be able to travel extensively in and out of country – a current valid Passport is required
• Technical degree or certification is an asset
• Ability to work flexible hours in order to adapt to our customer’s changing work schedules
• Experience in electrical motors, sensors, pneumatics, hydraulics, HMI, vision systems, etc.
• Ability to troubleshoot, test, repair and service technical equipment
• PLC experience- Allen Bradley & Schneider is a benefit
• Excellent English communication skills, both oral and written
• Strong Electro-Mechanical aptitude with hands-on experience

• Ability to work autonomously
• Capable of travelling to remote locations for extended periods of time to service and install equipment
• Team player with the willingness to take on and complete all assigned tasks
• Work in extreme environmental conditions (dust, cold, heat, rain) when installing/repairing equipment at customer location
• For immediate consideration please send your resume plus cover letter stating your salary expectations and how your qualifications are in line with our requirements by mail, fax or email to the following contact: