IT SUPPORT ANALYST
Dead Line: May 20, 2022
- Examine existing IT systems/requirements, conduct requirements analysis to identify and assess potential solutions.
- Install and configure computer hardware, operating systems and applications.
- Process and resolve end user tickets escalating tickets as required.
- Work closely with colleagues and end users to ensure technical compatibility and user satisfaction.
- Develop testing schedules and perform system testing.
- Support users through system updates and provide training and user manuals to users of new systems.
- Establish and maintain contact with vendors for support and problem resolution.
- Keep up to date with technical and industry developments.
- Ability to travel
- Graduation from a two or three year program in computer systems combined with three years of related experience including end user support.
- Microsoft Windows Client and Server Operating Systems
- Microsoft Server Technologies (AD, Exchange, SharePoint, Office365)
- Virtualization experience (VMWare or other hypervisors)
- Good working knowledge skills with Microsoft Office Products
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes
- Willingness to work occasionally outside of normal business hours
- Competitive Salary
- Group Benefit package
- Training and learning opportunities
We currently have an exciting opportunity for a SharePoint Developer to join our Business Intelligence Team. The SharePoint Developer will create and develop a business-changing Company SharePoint website.
Based at the Canadian Operations Centre in Timmins, ON, we currently have an exciting opportunity for a Senior Mine Geologist to join our Geology team reporting to the Geology Superintendent.
Based at the Corporate Office in Toronto, ON, we currently have an exciting opportunity for an IT Support Analyst to join our Business Intelligence division reporting to the VP, Business Intelligence.
Based at the Detour Lake Mine site, we currently have an exciting opportunity for a Process Plant Maintenance Electrician to join our Process Plant Maintenance team reporting to the Process Plant Maintenance Electrical Supervisor.
Based at the Detour Lake Mine site, we currently have an exciting opportunity for a Haul Truck Operator to join our Mine Operations team reporting to the Mine Supervisor.
Based at the Canadian Operations Centre in Timmins, ON, we currently have an exciting opportunity for a Manager, IT Operations Canada to join our Business Intelligence Team reporting to the VP, Business Intelligence.
Based at the Detour Lake Mine site, we currently have an exciting opportunity for a Exploration Coordinator to join our Exploration team, reporting to the Exploration Superintendent.
Based at the Toronto Corporate Office, we currently have an exciting opportunity for a Manager, FP&A and Reporting to join our finance team, reporting to the Corporate Controller.