Operations Dispatcher
Dead Line: May 4, 2022
- Actively participate in the Health & Safety meetings
- Obtain and maintain current WHIMIS, TDG and Hours of Service training
- Ensure drivers are trained to operate equipment in full compliance with DOT regulations
- Ensure crews have been trained and are qualified for the work they are assigned to perform
- Ensure that all driving and swamper personnel are wearing not only proper company attire, but also have available to them, necessary PPE as required to perform duties
- Ensure any and all injuries are reported immediately to Supervisor / Manager
- Assist with incident/accident investigations when required
- Plan manpower and equipment according to the needs of the customers, attaining company expectations of pounds per man, per hour. (Field and warehouse)
- Schedule resources as far in advance as possible
- Ensure dispatch information is entered daily and up to date in Moveware – daily dispatch lineup in Moveware diary daily, hours for prior day entered daily into Moveware diary
- Make daily adjustments to hourly personnel, contractor crews and equipment to maintain cost effective margins
- Ensure all required documentation is available prior to service and equally as important, properly and accurately completed after work is completed
- Occasionally drive to residence (with company vehicle) to conduct quality surveys, coach & counsel and ensure training provided, has value to the customer and company alike
- Maintain an effectively high level of interpersonal communication with internal and external customers
- Acquire rental equipment as required
- Possess at minimum a valid Class 5 Alberta driver's license
- Complete mandatory online training courses within My Workplace
- Superior computer skills in terms of Microsoft Office including Word & Excel, Google drive, Email and Moveware
- Able to read, write and speak English well enough to communicate with internal and external customers
- Exhibit positive internal and external customer service skills at all times
- Working knowledge of dispatch operations. Preferably household goods & commercial
- Strong dispatching analytical and problem solving skills
- Strong leadership skills
- Strong conflict resolution skills
- Cost analysis/Cost reduction skills (Budget control)
- Detail orientated with strong communication and administrative skills with the ability to multi-task in a fast paced environment
- Ability to perform under pressure
- Ability to work with constant interuptions
- Organized with superior time management skills
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Tuition Reimbursement
- Opportunities for growth and advancement
Matco Moving Solutions is seeking Class 1 drivers with Household Goods moving experience to run Western Canada, Northwest Territories and the Yukon.
The Edmonton Dispatcher will work within a multi-branch company providing International, Commercial and House Hold Goods services.
This driver be responsible for completing local deliveries and pickup's within the Dryden area in a timely manner and working on the dock when required.
- Unloading freight from inbound trailers
- Loading outbound trailers
- Distributing freight to PD drivers
Lead and direct a dock crew of 5 workers to achieve shift objectives. Communicate, problem solve, and react to challenges with service, safety and operational targets in mind.
The Programmer Analysts’ role is to define, test, analyze, implement and maintain software applications in support of the achievement of business requirements.
The successful candidate will use their experience to ensure Customer Service expectations are met, while conducting themselves in a safe and professional manner.
- Loading/Unloading inbound and outbound trailers
- Distributing freight to P&D Drivers
Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limits.
You will perform preventive maintenance and repairs to our fleet in a professional, safe and cost effective manner.