Oracle Functional Analyst (Payroll / HRMS / OTL)

By Stantec Consulting Ltd.

Dead Line: October 1, 2021

• Work closely with end-users and technical analysts to resolve Tier 1 and 2 incidents/problems, perform regular and on-demand service delivery activities, and monitor/resolve processing exceptions by using knowledge of the front-end system procedures and data dependencies.
• Provide functional expertise in assigned project roles on implementing Oracle Payroll/HRMS/OTL solutions.
• Monitor and respond in a timely manner to incidents and service interruptions logged by the IT Service Center in the service management system.
• Monitor and resolve processing exceptions minimizing impact to business users and meeting the key control requirements.
• Contribute to the solution design, configuration, integration, testing training, knowledge-transfer activities and post-production support requirements
• Guide the team with best business practices of the functionalities of Oracle Payroll/HRMS/OTL solutions
• Execute scheduled maintenance activities such as responding to system alerts.
• Execute a variety of tasks in support of acquisition migrations.
• Collaborate with and/or escalate incidents to when resolution through front-end does not appear evident.
• Identify opportunities to reduce or prevent incidents occurring such as educating/training end-users or functional/technical changes.
• Log SRs with vendors and coordinate diagnostics, requested actions, and perform testing.
• Plan, prepare and execute functional and system testing and assist in issue resolution; develop test cases as required.
• Consult business and system analysts on end-user system practices.
• Adhere to Stantec’s Solution Delivery Framework, Incident Management, and Change Management procedures.

• Experience with Oracle Payroll/HRMS/OTL
• Oracle HRMS, Payroll, Timecards full-cycle implementation experience is an asset
• Understanding of Oracle HRMS Fast Formulas
• Understanding of the functional configuration and system flows that underpin an application to deliver functionality.
• Strong customer service orientation.
• Strong verbal and written communication skills with a professional demeanor.
• Keen attention to detail with strong time management, problem solving, and analytical skills.
• Understanding of end-user system practices and processes for a particular business domain.
• Strong system troubleshooting skills.
• Understanding of ITIL (IT Infrastructure Library) practices.
• Highly self-motivated and directed.
• Experience working in a team-oriented, collaborative environment.
• Demonstrated proficiency with the following:
• Microsoft Office Suite
• Atlassian Suite
• QA testing tool such as qTest
• Understanding internal system flows for a particular application domain
• Strong understanding of HR and Payroll principles, concepts, and processes.
• Fluency in French is considered as an asset.

• Post-secondary degree in business, information systems or related field, or equivalent experience.
• 5-7 years of relevant work experience.
• Off-hours work required to support end users.
• Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.