ReadyQuip Sales Service
Parts Counterperson
Dead Line: September 29, 2021
ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities.
We at ReadyQuip are currently looking to grow our team and expand our organization. In doing so, a Parts Counterperson is a key component to our growth. We are searching for a dedicated, and self-motivated individual that can help bring ReadyQuip to the next level.
KEY ACCOUNTABILITIES:
· Manage the daily functions of the parts operations: including sourcing, procuring, ordering, backorders, core processing, warranty parts, pickups and drop-offs of parts, assemble hydraulic hoses to the standards to internal and external customers
· Process all orders including: phone, email, over counter in a timely fashion
· Promote and enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions and actively follow up and call on external new and existing customers.
· Ensure customers’ needs are met in an efficient, knowledgeable and professional manner
· Maintain the parts physical and electronic inventory
· Process all core returns and warranty parts
· Provide on call service on weekends for emergency parts orders and all other required functions of the parts operations as necessary
· Safely operate lift trucks
· Participate in safe work and environmentally sound behaviors and comply with company health and safety rules, policies and practices
· Special projects as required
KEY QUALIFICATIONS:
· Post-secondary education and 3+ years’ experience on a parts counter or inside/outside sales role
· Technical/mechanical aptitude and/or background in heavy equipment / truck equipment
· Customer centric with strong interpersonal skills and relationship building capacity
· Exceptional communication and organizational skills and attention to detail
· Ability to effectively prioritize and adapt in a fast-paced environment
· Ability to adapt to changes
· Self-starter, independent and a team player with a sense of urgency
· Computer and systems literate with proficiencies with Excel and Word
· Must be willing and able to work flexible hours in support of the business needs
· Must have a clean driver’s abstract
CHARACTER COMPETENCIES:
· Ability to multi task
· Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
· Judgment & decision making: display professional actions based on common sense and cost-benefit analysis
· Coordination: adjusting actions in relation to others’ actions
· Leadership and persistence in face of obstacles
· A positive self-motivated team player
We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants that are chosen should be prepared to demonstrate his/hers abilities at interview. No phone calls, please. ReadyQuip is an equal opportunity employer.
Send Resume in confidence to:
ReadyQuip Sales and Service Ltd.
P.O. Box 2140
3088 Riverside Drive
Timmins, ON P4N 7X8
Fax: (705)268-7707
Attention: Human Resources
e-mail: info@readyquip.com
ONLY THOSE CONSIDERED WILL BE CONTACTED. NO PHONE CALLS PLEASE
Please email resumes to info@readyquip.com
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