Relief Agent

By Wasaya Airways LP

Dead Line: September 24, 2021

• Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights
• Actively solicit within the community for charter work and passengers for scheduled flights
• Utilize radio & available media to develop and advise community of promotions, rates, etc.
• Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind information and provide airport and local weather reports
• Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashionEnsure that all passenger (identify special-needs passengers) and cargo traffic or special shipments are checked in and receives the proper documentation as per Wasaya Airways LP policy
• Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation
• Represent Wasaya Airways LP in the community in a friendly, positive and helpful fashion
• Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
• Ensure accurate and prompt completion of Daily Sales Reports
• Prompt remittance of all Wasaya revenue through preauthorized mediums
• Meet and perform flight check in duties for Charter flights when required
• Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers
• Any other related duties as assigned

• High school diploma or equivalent is an asset
• Must provide a reference letter from Chief and Council
• Previous experience with radio communication would be an asset

• Must be able to work with minimal supervision
• Proven mechanical abilities
• Strong customer service and troubleshooting skills
• Exceptional conflict resolution, negotiation, and objection handling skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure and with minimal supervision
• Strong attention to detail
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Computer literate, including effective working skills of MS Word, Excel and e-mail
• Professional appearance and manners
• Strong work ethic and positive team attitude
• Must have excellent organizational skills
• Must possess a high level of honesty and integrity

• Ability to communicate in Oji-Cree or Ojibway

• Ability to lift up to 50 lbs; Repetitively
• Manual dexterity
• Must work irregular hours
• Overtime as required
• Weekends may be required
• Work indoors and outdoors
• Travel may be required