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Home > Supplier Companies > Radwell International Inc. > Careers Opportunities > Repair Technician
Radwell International Inc.

Repair Technician

By Radwell International Inc.

Department: Canada
Reports To: Production Manager          
FLSA Status: Hourly, Non-Exempt, Full-Time


JOB SUMMARY
 
Primary duties will include but not limited to repair and / or calibration of Industrial Controls, (i.e. industrial grade PCBs, timers, counters, PLCs, drives, monitors and temperature & process controls.) Experience in servo and/or robotics industry a plus). Additionally, test functionality of each unit repaired. Order parts as necessary for each unit processed. Update tracking notes in the computer system reflecting the steps taken to repair each unit. Technicians will be required to perform repairs of units down to component level, using good soldering and troubleshooting skills. Use of test equipment (oscilloscope, multi-meter, function generator) and test fixtures to insure complete and proper repair of the each unit is paramount. Clean and test all units if applicable. Perform Pre-Eval of incoming units. Make sure units are complete including all hardware and software. Must be able to work in a team environment and be computer literate.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES  
 
Technicians will be required to perform good soldering and troubleshooting skill down to component level, and the use of troubleshooting test equipment (Oscilloscope, Multi-meter, and Function Generator). Must be able to work in a team environment and be computer literate.
  1. (90%) Bench level electronic and electro-mechanical repair tasks using industry standard trouble shooting, repair and soldering skills.
  2. (10%) Documentation of actions taken on each item and communication of completions, obstacles and concerns.
 
May be modified from time to time. Other duties, tasks and work may be assigned.
 
Metrics:
Monthly goals should be met as identified in the monthly review.
 
Warranty rate
<8% for PCB
<2% for Controls
<2% for Drives
<2% for Servo Motors
<2% for PLC
<2% for Servo Amplifiers

 
SUPERVISORY RESPONSIBILITITES

Not applicable. This position has no direct reports

 
QUALIFICATIONS 
  1. Must understand the repair of Industrial Controls cycle; ability to understand the Radwell International repair of Industrial Controls cycle
  2. Strong technical skills; ability to learn and understand Radwell repair of Industrial Controls processes and procedures
  3. You are required to provide your own tools as specified by the hiring manager
  4. Previous experience in Electronic Repair is preferred
 
CERTIFICATES, LICENSES, REGISTRATIONS
Technical School Certification (related field)

 
PHYSICAL DEMANDS 
  1. Occasional reaching/working overhead, stooping, kneeling, crouching or crawling
  2. Frequent walking
  3. Continuous standing and repetitive hand motion
  4. Lifting requirements include occasional lifting up to 50 pounds, frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds
 
BONUS/COMMISSION PLAN
Eligible for the Repair Tech Monthly Commission Plan
 
EMPLOYEE EVALUATION SUMMARY
 
Employee will be evaluated on quantitative productivity levels regarding amount of repairs that result from actions, number of items processed/followed-up and related activity.  In addition to regular coaching, employee will receive the following written evaluations:
  1. Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
  2. Monthly reviews – Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity
  3. Annual Reviews – Employee will be given a formal regular annual review which assesses productivity and demonstrated business skills and accomplishments for the previous period.
 
WORK SCHEDULE
 
Work hours are 8:00am to 5:00pm with lunch from 12:00pm to 1:00pm. Overtime may be required from 7:00am to 8:00am, 5:00pm to 6:00pm and Saturday from 7:00amto 11:00am. Adherence to attendance and coverage policies is expected to be followed diligently. Time off will be granted with proper formal notice in accordance with company policy.

 
WORK ENVIRONMENT
 
The environment is a warehouse setting. Dress attire is casual but professional in a warehouse setting.  All employees are required to wear “Radwear” (apparel with company logo) at all times once the initial supply (at company expense) has been received. Closed toed, hard sole heels are required. Radwell  ID Badge and Access card must be worn at all times. Employees must adhere to all Radwell Safety Requirements at all times (see safety manual posted online).

 
EMPLOYER'S RIGHTS
 
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Required Skills
  1. Strong Computer proficiency
  2. Being able to multi-task
  3. Ability to work in a fast paced environment
  4. Ability to work independently and in a team environment
  5. Must be detail-oriented
  6. Must possess good troubleshooting skills
  7. Demonstrated good soldering skills
  8. Problem solving abilities
  9. Good communication skills

Required Experience
  1. High School Diploma and Technical School Certification required (related field)
  2. One to Three years related experience and/or training
  3. Technical or Industrial product knowledge a plus

Job Location
Stoney Creek, Ontario, Canada

Position Type
Full-Time/Regular

Hours
8:00am-5:00pm

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Primary duties will include but not limited to repair and / or calibration of Industrial Controls, (i.e. industrial grade PCBs, timers, counters, PLCs, drives, monitors and temperature & process controls.)
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