Who we are?

 

For over 50 years Cansel has helped organizations in the engineering, surveying, construction, mining, architecture, manufacturing, printing, utilities, forestry, and government sectors measure, analyze, design, and build more efficiently and profitably. Cansel’s national team of professionals combine software, hardware and services to provide tailored solutions to improve your workflow, from field to finish. For more information, visit us at http://www.cansel.ca.

 

Position Summary

 

We are looking for a Temporary - Full time Salesforce System Administrator to join our Business Systems team at Cansel’s Head Office in Burnaby.

 

The Salesforce Administrator will be responsible for the executing the day-to-day configuration, support, and maintenance of our CRM platform. As a self-starter you will work within Salesforce on maintaining system health, supporting users, and delivering improvements.

 

In this role, you will...

 

• Serve as the lead system administrator for the Salesforce.com environment with 350 users

• Handle all administrative functions including role, profiles, permission sets, configuration, reporting, and dashboards

• Complete regular internal system audits and prepare for upgrades

• Perform the evaluation, planning and completion of new system requests

• Support sales operations and account data governance team

• Work with Business Analysts to review requirements and suggest solutions

• Support end users performing UAT for new functionality

• Effectively communicate development requests to external Salesforce Consultants

• Test and deploy new salesforce functionality delivered by external Salesforce Consultants

• Follow release management process for any production changes

• Work in collaboration with our business, systems and functional analysts to implement and sustain the integration between our CRM and ERP

 

About you...

 

• Proven ability to design and implement new processes and facilitate user adoption

• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, and custom views

• Ability to identify and explain Salesforce.com data, objects and functionality

• Practical understanding of CRM best practices and functionality

• A demonstrated ability to understand and articulate business requirements

• You are willing to work in a collaborative environment, where you support your team to solve problems and continuously grow as an individual and as a team

 

EXPERIENCE REQUIRED:

 

• Minimum 4 years of progressive experience as a Salesforce.com administrator

• Salesforce Administrator Certifications: ADM201 and ADM211

• Sales Cloud, Service Cloud and Developer certifications preferred

• Experience in implementing / maintaining core solutions for several companies with differing end to end sales cycle

• Experience with Lightning, ideally with experience migrating from Classic to Lightning

• Experience with Service Max desired

 

SKILLS/COMPETENCIES:

 

• Analytical - Synthesizes complex information; Collects and researches data; Uses intuition and experience; Designs work flows and procedures.

• Problem Solver - Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully; Develops alternative solutions;

• Collaboration - Effectively builds and maintains relationships with team members, end users and stakeholders within the company. Contributes to team and company success. Maintains flexibility and adaptability.

• Experience using Zendesk and Jira

 

Bonus points

 

• Knowledge of SAP ERP, SAP Hybris or Dell Boomi is an asset

• Candidate will have experience with REST and SOAP API (highly desirable)

• Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components

 

Why choose us?

 

Cansel offers a competitive compensation package, Flexible health and dental benefits, and more. With us, you will have unbeatable career potential in an industry-leading organization consistently expanding its horizons through ongoing acquisitions of businesses and new products.We are unique, innovative, and always deliver to our customers, so it only stands to reason that we want unique, innovative, and service-oriented individuals on our team – that’s where you come in. If you identify with the opportunities and challenges of this role and want to discuss what you bring to the table, apply today and pursue excellence with Cansel, your way.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.