Server – Rocky’s Restaurant & Marina
Dead Line: February 23, 2022
- Take orders from customers and ensure these are given to the appropriate person to execute.
- Maintain familiarity with the composition of all menu items.
- Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
- Clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
- Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
- Clean and refill cruet and condiment sets order branded sauces and chutneys to ensure consistent supply.
- Ensure that flowers and table decorations are fresh and comply with agreed standards.
- Set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- Ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
- Prepare salads, sandwiches, cheese boards and coffee to laid-down standards, when this is an agreed duty of the establishment.
- Clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed yet allowing customers to finish their meal without feeling rushed.
- Ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.
- At all times to be aware of and practise good customer relations, assisting the guest in any way which does not adversely affect other customers.
- Attend to customer complaints satisfactorily.
- Report any suspicious packages or parcels to management without delay.
- Take part in any fire or evacuation drills and ensure complete familiarisation with all exits, including those normally used by customers, as well as fire escapes.
- Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.
- Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
- Ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.
- Attend meetings and training courses as required.
- Must have Smart Serve.
- Strong customer service and troubleshooting skills.
- 1 year of restaurant service experience considered an asset.
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Able to work well under pressure.
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Computer literate and knowledge of working with a POS system.
- Professional appearance and manners
- Strong work ethic and positive team attitude
- This position will spend 100% of the time standing.
- Occasional environmental exposures to cold, heat and water.
- Must be able to transport up to 25 pounds on occasion, and up to 20 pounds regularly.
- Will be constantly exposed to high temperatures in the kitchen environment.
- Days, evenings, weekends, holidays.
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Reporting to the Executive Director, the Public Works Manager is responsible for safe and efficient supervision of the daily operations, including manpower and equipment, to ensure cost-effective delivery of roads services within their defined area, in accordance with applicable legislation, corporate policy and objectives.
This position requires the incumbent to advocate, represent registered and affiliated First Nation members that are involved with any and all Child Welfare Agencies throughout Canada.
The manager will be responsible for leading restaurant operations with a focus on beverage, hospitality, service and culinary.
The Line Cook is responsible for the preparation of high-quality food in a timely, efficient, sanitary, and consistent manner.
The Server will be responsible for providing consistent high levels of customer service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials.
The Community Health Nurse will actively provide services and care to Wahnapitae First Nation members, both on and off reserve.