National Energy Equipment Inc.

Service Technician

By National Energy Equipment Inc.

Reports to Service Manager
 

Scope
 
Under the direction of the Service Manager, the Service Technician provides service, repair, maintenance, installation and trouble-shooting of truck and bulk plant fuel delivery equipment and systems at customers’ site (mainly NB & PEI) and in our shop. 
 
 
Responsibilities & Accountabilities
 
• Prepare work orders and other necessary paperwork and documentation according to Company and customer requirements
• Accountable for maintaining service parts inventories in the assigned service vehicle
• Repair, maintain, install, and trouble-shoot problems with customer mechanical and electronic equipment
• Maintaining a clean driving record and producing a drivers’ abstract upon request
• Meet scheduling and on-call requirements (service calls, customer service etc.)
• Availability for afterhours service calls and overnights on the road as required
• Ensure proper maintenance is conducted for Company tools, equipment and vehicles used
• Meet Company, Customer and Legislative safety standards (i.e. personal protective equipment, equipment/material handling etc.)
• Other duties as assigned by the Service Manager
 
 
Qualifications
 
• Diploma, preferably in an electronics or mechanical discipline (or equivalent work experience)
• Strong aptitude for electronic, mechanical and computer systems
• Hands-on experience or strong familiarity with Petroleum Handling Equipment
• A clean drivers’ abstract, produced upon request
• Ability to work independently to efficiently manage the assigned customers’ requests
• Excellent communication ability, time management and organizational skills
• An interest and motivation for building relationships with customers, utilizing outstanding interpersonal skills
• Must be able to work in a demanding environment, and enjoy learning new concepts and products
• Strong problem-solving ability, particularly relevant in managing customer concerns
• First Aid, WHMIS and TDG would be an asset
 
Please forward resume to hr@nee.ca

April 28, 2015
Inside this issue
Service Technician

Under the direction of the Service Manager, the Service Technician provides service, repair, maintenance, installation and trouble-shooting of truck and bulk plant fuel delivery equipment and systems at customers’ site (mainly NB & PEI) and in our shop. 

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As the front line of our sales team, the Inside Sales Representative is responsible to provide Inside Sales duties and related responsibilities such as order desk duties, inventory control.

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