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Rental Counter Representative - Mississauga
SMS Rents
Rental Counter Representative - Mississauga
Reference number: MISS-06-13
Location: Mississauga, Ontario
Job Description
• Answer all telephone inquiries from Customers / Sales and process all Rental Requests; escalate and communicate professionally & effectively.
• Single point of contact for shipping and receiving.
• Maintain and document on site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
• Process new Rental Contracts daily as per standard operating procedures.
• Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
• Co-ordinate with the Service Department on all rental equipment and service/repair issues to the Rental Fleet.
Qualifications
• Minimum of two years experience in the rental/construction/retail industry;
• Minimum of Grade 12 or equivalent; post-secondary diploma is an asset;
• Parts and Service experience is an asset;
• Self-starter, customer service oriented and works well in a team environment;
• Thrive in a fast-pace environment.
• Comfortable with computers; knowledge of Systematic an asset.
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Licensed Mechanic - North Bay
Repair a multitude of surface diesel driven machines such as mini excavators, air compressors, loaders, welders and aerial style equipment.
Sales Representative
Responsible for the prospecting of new rental business and increasing rental revenue from existing customers. Follow-up with customers and resolve problems related to equipment rentals.
Rental Counter Representative - Mississauga
Answer all telephone inquiries from Customers / Sales and process all Rental Requests; escalate and communicate professionally & effectively.