Service & Support
SICK LifeTime Services – to keep your processes running
Product Support
LifeTime Services is SICK's commitment to providing the highest level of intelligent solutions to meet your ever changing needs.
The program incorporates the benefits of trustworty consultation, reliable support, exceptional performance, and in-depth training. This holistic approach ensures that customer needs are met throughout the entire lifecycle of every SICK solution from design to retrofit.
SICK offers a wide range of services and support for its products. We have a knowledgeable technical staff available to assist you as well as a host of other services, support and assessment programs for customers who require a higher level of assistance.
General Technical Support
Phone-in Technical Support and Customer Care:
8 a.m. – 5 p.m. Eastern Time, call 1-905-771-1444 and follow the prompts.
24/7 Technical Support (Subscription Service)
For emergency calls outside of normal business hours (5 p.m. – 8 a.m. Eastern Time), call 1-800-267-2656. You will be connected to a call center where your information will be forwarded to the appropriate technician who will respond accordingly.
Source: http://www.sick.com/mi/ca/home/service/Pages/services.aspx
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