Joy Global
Parts
Joy Global Underground Mining has one of the most extensive parts and service support networks in the mining industry. Over 200 Field Service Engineers and Customer Service Representatives are ready to help customers keep Joy equipment in production.
Joy genuine parts can be found around the globe. Over 20 warehouses in 8 countries are ready to supply the right parts at the right time. These warehouses are staffed by Joy employees dedicated to the support of Joy’s customers and equipment. By maintaining its own warehouse and computerized inventory system, Joy can insure the quality and timely delivery of it parts direct to the customer – anywhere in the world.
Joy genuine parts are quality OEM parts that were specifically designed to work in the harsh underground environment. Joy engineers are actively involved in each part’s design and specifications. Over 90 years of history are at work around the world to make sure the parts fit and perform properly.
Source: http://www.joy.com/en/Joy/Service-Support/Parts.htm
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Controls & Systems Engineering Manager, Underground Drills
The Controls and Systems Engineering Manager, Undreground Drills is responsible to ensure the systems design for underground drills meets safety, quality and cost standards while driving continuous improvement as part of a global business intergrated engineering team.
Engineering Manager, Underground Drills
- Direct a harmonized strategy for the engineering team through new product development projects and current product design support.
- Manage a team of 5 to 15 design engineers including coaching and development, formal performance management and recruitment of new resources.
Product Manager - Underground Drills
- Provides training and education on the product range, product application, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material to support sales efforts.
- Initiate and execute on VOC initiatives for product development, continuous improvement and general market research.