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Home > Supplier Companies > Four Leaf Solutions Incorporated > Articles > 24 / 7 Support
Four Leaf Solutions Incorporated

24 / 7 Support

Jun 21, 2013

Four Leaf Solutions offers support for a wide variety of application and database packages. We have developed a knowledge base that is invaluable and we ensure our clients are able to receive assistance around the clock, resolving your issues efficiently. We’re proud to offer our services to local businesses as well as our global partners.


24/7 Support

With ever increasing technological advancements in business, there is a need to quickly and efficiently support high-tech infrastructure. FLS has experienced IT support staff available 24/7 by e-mail, ticket, or on-site to resolve issues and technology requirements. FLS will work with you to set up a program that suits your specific needs. For further information contact techsupport@fourleafsolutions.com


Knowledge Base Development / Maintenance

In order to support our clients efficiently, we build and use a productive tool called a knowledge base that allows collection, organization and storing of pertinent information for efficient retrieval. Get the answers you need, when you need them.

• Timely resolution to known issues
• Quick access to FAQ (Frequently Asked Questions)
• Clear identification of SLA
• Clear escalation processes
• Central repository for application information
• Less downtime for applications leading to increased productivity


Call, email or use web tools to connect with our knowledgeable support team

Career Opportunities
Inside Sales & Administration Representative
Working conditions are normal for an office environment (fast paced etc). Work requires travel for sales / marketing purposes as needed (10%) and requires overnight travel with rare weekends and/or evenings for events, sales, training or trade shows.
Radio Technician(s)
Work Conditions and Physical Capabilities: Fast paced environment, Work under pressure, Tight deadlines, Attention to detail, Combination of sitting, standing, walking.
 
Sales Account Representative
Working conditions are normal for an office environment. Work requires significant travel (50%), requires overnight travel with occasional weekends and/or evenings.
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