Carlson Rezidor
Brand Resourses
Brand Overview
Quorvus Collection is a new generation of expertly curated luxury hotels inspired by the lifestyle and sensibilities of the contemporary global traveller.
Individual and inspiring, each property within the collection offers a distinguished guest experience and an invitation to immerse oneself in the best a location can offer.
Whether it’s through moments and events that stimulate the intellect, or the environments, textures and
subtle details that talk to the instinct – into every hotel is woven the distinctive character of its local culture.
Reflecting the rhythms and aesthetics of daily life, each is a unique destination for guests and locals alike.
Service Culture
Quorvus Collection isn’t defined by a universal style or a particular taste; it’s a spirit and an energy that brings
our properties together. And that spirit shapes our culture. Confident, convivial and characterful, our people take real pride in the service they deliver and delight in sharing their experience with others. Through our expert concierge, guests will enjoy privileged access to the ultimate food experiences and mustsee performances, the finest exhibitions and the coolest nightspots. And when time is a luxury, then each hotel provides a beautifully edited selection, and a constant source of stimulation.
All Quorvus Collection properties also offer a suite of hallmark and essential services tailored to fit perfectly with our guests’ needs. Comprising six core lifestyle elements – wellness, replenishment and presentation encompassing the body; and inspiration, entertainment and connectivity to fulfill the needs of the mind – the “Q24” service concept is uniquely styled by every property. It’s a part of our philosophy: that a true luxury experience is, quite simply, a way of life.
Growth Development Focus
A star in the making, Quorvus Collection has strong growth ambitions with plans to see the portfolio grow to 20 hotels in operation and under development by 2020. Different by scale, architecture, ambiance and design, our future portfolio will include historic landmark properties, contemporary residences, classic boutiques and urban retreats.
Competitive Set
The primary competitive set for Quorvus Collection includes The Leading Hotels of the World, Autograph
Collection and The Luxury Collection. The secondary competitive set includes JW Marriott and Fairmont
Hotels & Resorts.
Brand Overview
One of the world’s leading hotel brands, Radisson Blu® creates iconic buildings with contemporary interiors invoking an inviting, exciting ambiance. Pioneering bold and innovative lobbies, guest rooms and public spaces with the latest technology and a range of highly individualized solutions, Radisson Blu offers a guest experience that is truly unique in the world of hotels today. While design might be the statement for Radisson Blu however, it is the culture that remains king and the people everything.
Service Culture
Radisson Blu’s Yes I Can! SM ethos is both the foundation and the driving force of the brand’s culture. It is the basis of our commitment to building one-on-one relationships with guests, it is our service ethic, it is the very heart of Radisson Blu. The hotel business is a people business, and our people must have the same sort of engaged and engaging personality as our brand itself has developed. At Radisson Blu, Yes I Can! is the only attitude.
Brand Defining Features
Radisson Blu’s collective sum of a range of services and facilities, our belief in design with a purpose, and our Yes I Can! attitude constitute the defining features of the brand. From our Experience Meetings, Super Breakfast and Free Internet to our belief in responsible business and our 100% Satisfaction Guarantee, Radisson Blu seeks to ensure the guest experience is a memorable one, and one which they will choose to repeat. Radisson Blu also has a number of distinctive room styles and restaurant concepts to suit every space, market location and budget. From “Naturally Cool” with its contemporary, stylized and sleek design, to “Mansion House”, characterized by strong lines, deep rich timber finishes and its avant garde feel, each room style is unique and impressive. The brand’s unique range of restaurant concepts includes: Filini, FireLake Grill House & Cocktail Bar, Ochaya Asian Grill, Sure Bar and Verres en Vers.
Brand Facts
As of December 2014, Radisson Blu has 287 hotels operating throughout the world with 68,270 rooms, and 102 hotels under development with an additional 23,489 rooms.
Locations and Growth Priorities
Radisson Blu’s flagship properties can be found in prime locations, including major cities, airport gateways, and leisure destinations around the world. The brand’s growth strategy includes the development of flagship properties in top global cities and adding key hotels in prime locations.
Club CarlsonSM: Loyalty Rewarded.
Club Carlson is the global hotel rewards program from Carlson Rezidor Hotel Group. Club Carlson redefines hotel rewards with a collection of exceptional benefits, services and privileges at more than 1,000 hotels worldwide. Club Carlson offers faster free Award Nights with no blackout dates on standard rooms and valuable redemption options, including airline miles, prepaid cards, in-hotel express awards and more. For mor information on Club Carlson, visit clubcarlson.com.
Brand Overview
Radisson® is modern, socially responsible and service driven. In simple terms, we are caring, sharing and daring—it’s our heart and core, and the definition of all we do. We offer forward-thinking and creative hotel options, and take pride in our understanding of today’s busy traveler. A brand of true hoteliers, we are committed to building meaningful, personal relationships, and have a passion for Yes I Can!SM hospitality.
Service Culture
Yes I Can! is the beating heart of Radisson. Every member of our staff has a passion for Yes I Can! hospitality—a passion for ensuring the total well being and satisfaction of each individual guest. A positive, smiling and professional team that is willing, capable and respectful, our people are committed to extra thoughtful and carefully delivered hospitality. Yes I Can! defines who we are, what we do and how we do it.
World of Radisson
The World of Radisson product and service concepts have made Radisson one of the world’s leading hotel brands. Passionate about service, we have carefully considered every stage of the guest experience. From the first contact all the way through every individual element we offer our service concepts which are designed to deliver an exceptional experience for our guests. With services like 3-Hour Express Laundry, Grab & Run, Business Class, Express Checkout, and of course the brand’s 100% Guest Satisfaction Guarantee, Radisson works to enhance every guest touch point.
Brand Facts
As of December 2014, Radisson has 153 hotels operating throughout the world with 31,321 rooms, and 36 hotels under development with an additional 5,977 rooms.
Locations and Growth Priorities
Radisson’s properties are conveniently situated in major urban and suburban settings, in resorts, business districts and airport gateways. The brand is focused on adding hotels in major cities, airport gateways, leisure destinations and other key locations.
Club CarlsonSM: Loyalty Rewarded.
Club Carlson is the global hotel rewards program from Carlson Rezidor Hotel Group. Club Carlson redefines hotel rewards with a collection of exceptional benefits, services and privileges at more than 1,000 hotels worldwide. Club Carlson offers faster free Award Nights with no blackout dates on standard rooms and valuable redemption options, including airline miles, prepaid cards, in-hotel express awards and more. For more information on Club Carlson, visit clubcarlson.com.
Brand Overview
Connected consumers with expectations of an open, articulate and personalized experience are changing the world. It’s a millennial mindset – and the only way
to truly cater for it is to design for it. It calls to the expressive visionaries who tend to forget exactly what generation they belong in because it doesn’t matter to them. It prides itself on select services impeccably delivered. By optimizing real estate and minimizing the back of house, it operates at absolute efficiency maximizing profit margins. With flexibility at its core RED is primed to provide the ultimate guest experience. This is the future. RED believes that hotels can enhance their world via art, music & fashion. It understands that perfect harmony is when the guest experience matches the investment experience.
Competitive Set
RED will fill a void and create its own market, drawing down from Upscale, and beyond, to satisfy the ever increasing demand for a relevant select lifestyle experience. The primary competitive set for Radisson RED includes Aloft, Indigo, and Hyatt Place.
Locations
RED will launch in 2015 in urban centers in the Americas, Europe, Middle East, Africa and Asia Pacific with over 60 hotels by 2020.
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Brand Overview
With smart, engaging service, Park Plaza® hotels’ trend-setting designs capture the energy and style of each individual location. An upscale hotel brand for business and leisure travelers, Park Plaza offers stylish guest rooms, outstanding meeting spaces and dedicated staff who live the brand’s value proposition by going out of their way to show their appreciation to guests.
Service Culture
Comfortable hotel stays with a human touch are the hallmark of the Park Plaza brand. Each hotel offers modern, well appointed guest rooms accompanied by a friendly smile and warm, welcoming service. For guests, a stay with Park Plaza provides that feeling of having an excellent hospitality experience at a great value.
Services and Amenities
Trendsetting design, with warm engaging service and outstanding customer value, define the hospitality of Park Plaza. The brand offers complete hospitality services including deluxe guestroom and suite accommodations, vibrant restaurants and full-service meeting and conference facilities. With a range of restaurant styles, flexible meeting and function rooms, and a variety of recreational facilities, Park Plaza is ideally suited for today’s business or leisure traveler.
Brand Facts
As of December 2014, Park Plaza is welcoming guests in 48 locations, including Amsterdam, Bangkok, Beijing, Berlin, Budapest, Delhi, London and Tel Aviv, and has 13 locations under development.
Locations and Growth Priorities
Park Plaza’s focus is on growth in Asia and Europe in convenient locations in key cities, regional and commercial areas, and resort destinations.
Club CarlsonSM: Loyalty Rewarded.
Club Carlson is the global hotel rewards program from Carlson Rezidor Hotel Group. Club Carlson redefines hotel rewards with a collection of exceptional benefits, services and privileges at more than 1,000 hotels worldwide. Club Carlson offers faster free Award Nights with no blackout dates on standard rooms and valuable redemption options, including airline miles, prepaid cards, in-hotel express awards and more. For more information on Club Carlson, visit clubcarlson.com.
Brand Overview
Park Inn® by Radisson is a colorful and dynamic, midscale hotel brand aimed at tech savvy, young at heart travelers who know what they want from a hotel stay and are willing to pay for it, but also seek value for their money. Accessible and inclusive, Park Inn by Radisson is friendly, fresh, vibrant and uncomplicated. From functional guest rooms to flexible meeting spaces, all served with Surf4Free Internet access, the whole guest experience is designed to be totally reliable and hassle-free. Positive and aspirational, everything about Park Inn by Radisson is fashioned to enhance and maximize every moment of every guest’s stay with us.
A Friendly Culture
The teams at Park Inn by Radisson offer friendly, effective and honest hotel service, making every guest feel at ease. The modern Park Inn by Radisson experience focuses on the detailed delivery of the essentials for the way we live now:
• Connection. Surf4Free Internet access is available throughout all our hotels.
• Choice. Park Inn by Radisson offers a great selection of destinations, flexible and functional hotel spaces and a great range of meeting and events packages. Everything our guests could need in a personal, flexible and uncomplicated hotel environment.
• Community. Park Inn by Radisson builds and supports communities through social media, our passion for Responsible Business and our fast growing Club CarlsonSM customer loyalty program.
Conveniently Local and Global
Park Inn by Radisson can now be found all around the world—in capital cities and economic hubs—often close to city centers, airports and railway stations. With a wealth of varied choices, including our stunning Park Inn by Radisson Astana in Kazakhstan, the towering Park Inn by Radisson Berlin Alexanderplatz—offering unrivalled views from the Panorama Terrace on the 40th floor—and the Park Inn by Radisson Toronto Markham, it’s clear that Park Inn by Radisson is found in diverse destinations. Our portfolio is growing faster than ever with 211 hotels and 39,178 rooms in operation and under development in 51 countries and territories across the Americas, Europe, the Middle East, Africa and Asia Pacific as of December 2014.
Club CarlsonSM: Loyalty Rewarded.
Club Carlson is the global hotel rewards program from Carlson Rezidor Hotel Group. Club Carlson redefines hotel rewards with a collection of exceptional benefits, services and privileges at more than 1,000 hotels worldwide. Club Carlson offers faster free Award Nights with no blackout dates on standard rooms and valuable redemption options, including airline miles, prepaid cards, in-hotel express awards and more. For more information on Club Carlson, visit clubcarlson.com.
Brand Overview
Country Inns & Suites is a leading mid-market brand known for providing a caring, consistent and comfortable hospitality experience, delivered with a touch of home.
Service Philosophy
Treating guests like family means making certain they experience a welcoming and relaxing stay. To create an enjoyable guest experience, each team member learns these values in our Be Our Guest Service Training Program.
Innovate Services and Amenities
Country Inns & Suites offers free high-speed Internet access, a fitness center, a business center and attractive, comfortable furnishings that blend rich woods and natural earth tones. Additional distinctive amenities include:
Be Our Guest Breakfast
Our complimentary breakfast features hot and fresh options such as waffles, build-your-own breakfast burritos and omelets. Plus it’s served on classic diningware instead of disposables.
Read It & Return Lending LibrarySM
Available in the United States and Canada, our library offers a variety of titles for all ages that guests can borrow, read at their leisure and return on their next visit to any Country Inns & Suites.
Source: http://carlsonrezidor.com/development_brand-resources
Specialist, Paid Digital Media - Minnetonka, MN
We are looking for a digitally-savvy, customer-focused digital marketer to work with internal and external partners to maximize direct online traffic and revenue through various digital channels including; search, meta-search, display, paid social, and affiliate channels.
Social Media Producer - Minnetonka, MN
The Social Media Producer will help shape the way Radisson educates and engages prospects and customers through useful, user-friendly digital and interactive content.
Regional Director of Engineering - Bloomington, MN
The regional director of engineering drives the short-term/long-term planning and day-to-day operations of the Engineering department, the IT department and the Security department by developing and implementing strategies for proper operation and maintenance of the hotel (primary hotel).