Acklands-Grainger Inc

Technical Services

Nov 22, 2013
In order to leverage maximum workforce productivity, reduce the risk of injury, and minimize costly downtime, it is imperative that your equipment be consistently maintained and repaired to the highest quality standards.
 
We believe service is just as important as the sale itself. That's why we guarantee you'll get the service you require, regardless of whether we do it with our own knowledgeable staff or aid you in arranging repairs through another qualified repair facility. In fact, Acklands-Grainger is the factory authorized-warranty repair facility for many of the product lines we sell.

 
What We Provide

• Highest quality standards, nationwide, in compliance with NFPA and CSA standards, maintaining and repairing safety and MRO equipment
• A unique NTS preventive maintenance program to prolong the life of your equipment
• Innovative life cycle service programs - a tracking system that manages your service program
• Certified, factory-trained technicians committed to providing quality service
• Authorized manufacturer service centres and a nationally supported inventory of ready-to-use rental equipment
 
Our after-sales service team offers one-stop national service solutions for:
• Gas Detection - Strict quality standards ensure that our service programs meet the demands of the toughest industrial environments.
• Industrial Maintenance and Repairs – We offer extensive, in-house repair service provided by highly trained, factory–certified technicians, using only the most current diagnostic equipment, instruments and tools.
• Safety Equipment Services for SCBA - We understand the critical nature of jobs that requires this vital equipment and we are committed to providing outstanding quality service in maintaining it.
• Safety Equipment Rentals - Choosing to rent promotes consistency in equipment and in the use of established training programs in place for new and contractual employees.
 
Our Technical Services include: 
• Full in-house service
• Calibration & repair of gas detection instruments; Industrial Scientific & MSA
• Complete cylinder service for all S.C.B.A. cylinders
• Mobile service on stationary shop equipment
• Hydro test and fill breathing air cylinders
• Mobile installation on some equipment
• Mobile Jordair/Bauer compressor service
• Mobile service for SCOTT & MSA S.C.B.A’s
• Fall arrest/self-retracting lifelines: North, DBI/Sala, Miller, MSA
• Fall arrest harness and lanyard inspection/certification
• Manual chain hoists/pullers: Westward, Kito, Columbus McKinnon
• Torque wrench testing and calibration
• Fire extinguisher service in slected provinces

 
Warranty Repair

Our fully certified, factory-trained technicians ensure that repairs, calibrations and inspections are always carried out to exact manufacturers and C.S.A. specifications using the very latest high tech equipment, and all work is backed by a written 90 day service guarantee.
 
Our technical services department is qualified to offer full repair services for the products listed below:
• ANSUL - Fire Supression systems
• BAUER/JORDAIR - Compressors*
• CEL - Sound Level Meters
• COLUMBUS McKINNON - Hoists & Pullers
• DBI/SALA - Fall Arrest Devices*
• DEVILBISS - Compressors & Spray Equipment*
• FUJI - Air Tools • GASO - Gas Cutting Machine*
• INDUSTRIAL SCIENTIFIC - Portables & Fixed Gas Detection*
• KARCHER - Pressure Washers*
• KITO - Hoists & Pullers*
• MATHEY - Bevelers*
• MILLER - Fall Arrest Devices*
• MSA - Breathing Apparatus*
• MSA - Instrumentation*
• NORTH - Fall Arrest Devices*
• PROTO - torque wrenches*
• RIGID - Pipe Tools & Equipment
• SCOTT - Breathing Apparatus*
• SPEEDAIRE - Compressors*
• TIRFOR - Pullers
• VITAL - Hoists & Pullers
• WESTWARD - Tools & Equipment*

* Authorizes Warranty Service Centre
 
 
SERVICElink helps keep you on track
 
You can count on us to help ensure all your equipment is maintained to regulatory standards. Register your equipment on the National Technical Service SERVICElink program to receive pre-scheduled notifications of required service. 

Source: https://www.acklandsgrainger.com/AGIPortalWeb/WebSource/OurServices/begin.do?path=/BEA%20Repository/Our%20Services/National%20Tech%20Services

Account Manager Inside Outside
Visit current and prospective customers for 2 ½ days each week to expand business within a safety and industrial account base in order to meet targeted sales budgets
Promote products and services to customers through making professional account presentations
Major Accounts Manager

This exciting opportunity will be attractive to those employees looking to further enhance their personal development in the area of large customer account sales. This position could be your stepping-stone to Sales Management opportunities in the future. We need a professional individual who can demonstrate they have the business acumen, the drive and the competencies to take on this role, under the mentoring of this new department.

Sr. Manager

This position is responsible for leadership of a supervisory team, customer experience, process development and standardization, and the financial metrics supporting DC budgets against plan/forecast.  The objective of this position is to drive team member engagement and development, create and maintain a safety culture, becoming indispensable to our customers by offering exceptional customer service, being cost effective and achieving LPH and cost per line goals, and driving continuous imp

Supplier Performance Manager

The Supplier Performance Manager will be responsible for initiating, leading, or supporting the strategy and execution of Supplier Performance to establish standard work, to develop the reporting and analytics to result in best in class supplier performance and availability, strong financial inventory performance and support key cross-functional initiatives.

Inside Sales and Service Representative / Representant Interne des Ventes et du Service

Sell a diversified line of products by accepting incoming phone calls and conducting over-the-counter sales; process customer orders on computer system, etc.

Account Manager

Develop sales plans that effectively market Acklands-Grainger’s value proposition to customers in their account territories to drive profitable sales growth.