Joy Global
Field Service
Joy Global Underground Mining has over 240 field service representatives, field service engineers and engineering specialists located in key coal producing regions worldwide, providing the most extensive network of field support than any other manufacturer of underground mining equipment.
Joy Global Underground Mining's field service team assist customers with items such as repairs, advise on maintenance schedules and change-outs due to engineering improvements. They have direct contact with the entire organization from factory engineering to customer training. This value-added service puts them directly in touch with a Joy Global Underground Mining expert in any area they will ever encounter
Source: http://www.joy.com/en/Joy/Service-Support/Field-Service.htm
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Controls & Systems Engineering Manager, Underground Drills
The Controls and Systems Engineering Manager, Undreground Drills is responsible to ensure the systems design for underground drills meets safety, quality and cost standards while driving continuous improvement as part of a global business intergrated engineering team.
Engineering Manager, Underground Drills
- Direct a harmonized strategy for the engineering team through new product development projects and current product design support.
- Manage a team of 5 to 15 design engineers including coaching and development, formal performance management and recruitment of new resources.
Product Manager - Underground Drills
- Provides training and education on the product range, product application, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material to support sales efforts.
- Initiate and execute on VOC initiatives for product development, continuous improvement and general market research.